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November 2023 by Biz My
Went in to take care of some business. No greeting or acknowledgement of any kind, so I just stepped up to the front desk and asked may I approach ? A VERY RUDE & UNPROFESSIONAL young man by the name CONNOR says with a destain look and concending smug ATTITUDE says "What do you think ? that's why I'm here" I'm not a friend of bad vibes and attitudes especially so early in the day and that explained everything I needed to know about how they must handle business, the reviews Don't lie either ! I simply said I'm not having that and there's nothing they could do for me there, and I walk right back out. Bad business.
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October 2023 by Donald Cable
After several years I reopened an account in this bank I was tearful with joy when the staff remembered me after all these years and I them this Bank survives because of people that work at this Bank
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February 2022 by Buster Bud
The staff is always friendly and willing and ready to help with your financial needs. Unlike many financial institutions, they will get to know people by name. If you need a loan or are looking for a new place to have your checking or savings account, give them a call to see if you can become a member.
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November 2021 by John Roger
This is my opinion based on my experience. Do not use this bank, would be my advice, based on what happened to me. AWFUL EXPERIENCE!. You have been warned buyer beware.
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September 2021 by Scags 19
Do not join this bank. The staff are out of their minds with the napkins and jab. Horrible service. The worse bank I ever belonged to. Took all my money out yesterday. Avoid at all cost.
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April 2021 by John Smith
Must make an appointment one day in advance to speak to a teller... pretty d*** and inconvenient.
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April 2021 by Eric Bolden
1st Street Credit Union never disappoints. I have been a member of this Credit Union for over 25 years and I have always had a great experience with every transaction from start to finish. You are always treated like family and 1st Street Credit Union has a plethora of services as a one stop location for all of you banking needs.
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April 2021 by Olivia
I absolutely love this place!! This place has some amazing employees I talked to Crystal Satz today and she helped and explained everything in detailed. I would recommend this place to anyone!!
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April 2021 by Danielle
Great credit union with great staff. Crystal Avery is my go to for everything. Highly recommend!
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April 2021 by Laritha Freeman
This credit union Works fast and efficiently and effectively with members to meet your needs. My experience with Crystal Avery has been amazing! I couldn’t have picked a better credit union. Thank you first Street for meeting all my family needs! ?
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March 2021 by Jessica Lowther
I wanted to open an account with a shared branch with my great CU back home now that I moved here. I should have listened to my gut instinct, because while I was filling out all the paperwork a gentleman that worked for the bank kept asking me where I lived and where my apartment complex was and even though I felt uncomfortable I didn't say anything. Then, they would not let me pull out a certain amount of cash for my check and told me that I would have a debit card within seven business days here it is 13 days later and I'm still without a debit card. The card company they use is down(?) And they cannot make me a card there.They failed to call me, they told me that it's out of their hands and that there's nothing that they could do about it. Now all my bills are late and I can't access my cash unless I drive 40 minutes to the bank where it's located. I will be closing this account on Monday and going and getting another credit union that values my time and business.
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January 2021 by John Weber
I agree with the reviews of this place going downhill. I had a savings account that had no activity for a year. I received nothing from the CU, not a call, not a letter, not an e mail about the dormancy. NOTHING. When I went back to the CU to deposit money they informed me that my account was closed (and they took the cash in the account ! ) There was nothing to attest to their rules on dormant accounts. Nothing that attested to what a dormant account costs as a penalty and no proof that they ever even sent a letter or an email. These dopes seem to make their rules up as they go along. They are combative, disrespectful, very unprofessional and rude. They do not care about you as a customer. Seriously, steer clear of these jokers.
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December 2020 by Crazy Grandma
I’m from out of town and this is supposed to be a shared branch with my credit union. They will not give me access to my funds so I will have to pay extra money to have my credit union wire the money. They were extremely unprofessional and rude!
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November 2020 by Lovie Craddock
Worst experience I have ever had at any credit union in any State. After patiently standing in line I was handed a small piece of paper that had been over duplicated. I was ordered to fill in. After completion I had to stand in line again. Teller was rude and spoke to me as if I were a child throughout my entire transaction. The lobby was cramped and unprofessional. Thankfully, Sarasota has a second credit union available to visitors, Everence Federal Credit Union.
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August 2020 by Carmen Collymore
I have been a member for years.I am please with the services and securities of this bank.
