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November 2024 by alexis
I recently visited this Sherwin-Williams location, prepared to spend close to $2,000 on paint for a major project. I was hoping to receive expert advice, but unfortunately, my experience was far from satisfactory. Chris, one of the staff members, had an incredibly rude attitude and acted more like a gatekeeper than someone willing to help. I was simply asking for his professional opinion as an advisor, but his demeanor made me feel as though I was inconveniencing him. Given the poor service, I decided to take my business to another location. Customer service should be a priority, especially when making significant purchases like this. Very disappointing.
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June 2024 by Doug Wertz
Associate was very busy but handled it well. He took care of everyone in the store and on the phone in a professional and courteous manner. He helped me match some old paint I had and had it ready within minutes. What a great job he did!!! Thank You
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May 2024 by Ingrid Magsam
Ready to freshen up the bathroom walls. Dockside blue perfect seren tone.
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June 2023 by Brittany Lewis
Rushed to make it to SW before closing at 5pm on Saturday. I showed up at 4:50pm and they were already closed. Now heading to Home Depot, at least we know they will stay open their stated hours. How frustrating.
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April 2023 by Brittany Millsaps
Rushed to make it to SW before closing at 5pm on Saturday. I showed up at 4:50pm and they were already closed. Now heading to Home Depot, at least we know they will stay open their stated hours. How frustrating.
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January 2023 by Beverly Strachan
Staff is very knowledgeable and professional
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August 2022 by Jana Troyer
Best Sherwin-Williams store in town -- and I've been to them all.
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August 2022 by Jean Williams
Excellent service great suggestions wonderful selection of colors will use them again
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June 2022 by Jami Herter
Excellent service
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September 2021 by Craig Himes
Had my paint ready to goClean store lots of paint colors and supplies
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September 2021 by Ximena Griffioen
Absolutely rude gentleman who answered the phone. I inquired about my online order due that day and he started out rude, saying it's not ready, they don't have the paint. Told me they had 3 days to fill the order. There is nothing on the order that confirms this. I asked why then didn't anyone let me know, it's after 5:30 pm. He said they were busy, just got the order in the morning (I placed the day before) and got even ruder, repeating that they don't have the paint. I am glad he canceled my order without me asking because I'll be getting my paint elsewhere from now on.
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June 2021 by Bill Haarer
Did not remember the color of paint we had purchased so the sales associate looked it up. We had actually purchased about five types of green so he read off all the names and went to the color samples wall and helped me eliminate colors. We choose the right one after I identified the right shade of green. He went above and beyond to help with my purchase.
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June 2021 by Leonel Gomez Aballe
You have products of excellent quality
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June 2021 by Rolando Cruz
The best of the best in paints and accessories
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June 2021 by Tim Peckyno
welcoming and knowledgeable
