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February 2025 by Leslie Chung
Great experience, Svetlana took the time to notarize some documents went smoothly
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January 2025 by Nick Surdo
Love everyone in any branch.kindeness and customer service is always theyr priority
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December 2024 by Kenia Cruz
Yesterday, I was really fortunate that I got to talk to Lindsey, the assistant manager of this location on Tamiami Trail. After talking to her on the phone, she asked me to go to the branch. I noticed in her voice she was really eager to help me and solve the problem. I had talked to Laura previously, who was very nice too, but I still was having issues.
When I got there, Lindsey seemed really happy to help, she took her time, made several phone calls and solved every issue.
She is very knowledgeable , intelligent and her desire to help is fantastic.
She is awesome and she deserves to be promoted as a general manager in the Sarasota area
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April 2024 by Heather Carpenter
Was chased by an off-leash bulldog inside the branch. Firmly and clearly stated my discomfort and serious allergy. Bank employee was kind and apologized, but the dog was allowed to continue to invade my personal space while I was at the window, while the owner was 15' feet away. I had to physically relocate myselfwhile doing my biz, which consisted of being called in from the drive through to be rattled over a bank error that was fixed with no action from me.When I stated there shouldn't be dogs chasing people in the bank I was told "she comes in her a couple of times a week" as if that justified the situation. It was extra uncomfortable because I was asked to come inside from the drive-through and it was implied something inappropriate was happening with my account, so I was not at liberty to leave.When I offered to discuss my concerns with the manager who was on site I was told "she's not supposed to be here today" so I wasn't allowed to speak with her. I hope that dog has more money in the bank than me, because the bank put that dog ahead of my safety and comfort.
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December 2023 by Andrea Scalzo
What an awful experience. I came here to cash a check from my mothers account and they refused and treated me like a criminal. Would not even look at my financial POA paperwork. What a snobby and awful vibe
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July 2022 by Kelly Ehlers
?We love this location and the staff!! ?Excellent service and worth the drive for us since we live 25 minutes away.
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March 2022 by Brooke OMalley
The new manager Lindsey with Truist doesn’t have the courtesy to call you back. Blame the mergerUpdate:Wow I left her a message on Monday and she just called back it’s Friday, thanks a lot.
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February 2022 by Kristee Schay
I stopped here on my way home to put all of my Christmas tips into my account. The ATM didn't count my deposit right and then when. I tried to have the money returned to be recounted the ATM just took all of my cash and didn't deposit it 🙃
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January 2022 by Kristina Schay
I stopped here on my way home to put all of my Christmas tips into my account. The ATM didn't count my deposit right and then when. I tried to have the money returned to be recounted the ATM just took all of my cash and didn't deposit it ?
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July 2020 by James Leiner
Typical bank only drive in and atm available now
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September 2019 by Greg
ATM is from 1974. Even though it says deposit up to 10 checks, it spits them out unless you deposit them one by one.
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September 2018 by Jay Vaughn
Absolute worst bank in existence. If you don't qualify for their financial services, they treat you like you are nothing, and try to get as much money from your account as they possibly can. If I could give it to zero stars, I would.
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September 2011 by Janea Milner
Love suntrust
