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January 2024 by Katie Barley
I went to this Tire Kingdom today for four new tires and an alignment. I worked with April and Courtney inside and then saw them working out in the shop too! Get er done girls! This is what service is about! Thanks for getting me right in and taking such great care of me! I will refer my friends.
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January 2024 by Amanda Hasbrook
I have been going to this exact location of Tire Kingdom for a long time with my vehicles. Each time I go, the service gets worse. Their customer service was never friendly or even acknowledge that I was there until they were done with what they were doing on the computer. I had a 9am appointment to drop off to check brakea and tires(big mistake to drop off and not stay) and they never called with an update. At the end of the day I called and they said they couldn't get to it til the next day. When I picked up my car the next day, they weren't even at the desk and they helped someone else that came in after me when they did finally come in. I will not be returning and would not recommend this place to anyone. Very disappointed.
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January 2024 by Mike Ellerd
This place needs to get their stuff together. The heavy set older guy that works the front is rude and I saw him argue with multiple customers. I saw two customers walk out because of him. he has zero customer service skills. I brought my car in for 4 tires, was told there was a 40,000 warranty then after i pay he said zero warranty. I wanted to get my brakes checked then replaced and they already had the new tires on the car getting ready to back it out and i asked him how will y’all check the brakes and replace them if your pulling it out. he said i don’t know let me go ask. I said don’t worry about it and cancel my alignment as well. I’m taking my business else where. this guy lost 4-5 customers just in a matter of hours. get rid of that guy. he worked the front counter on Wednesday 12/27/23. he is terrible. I have a recording of him arguing with a customer as well!
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January 2024 by Melinda Mader
Very nice guys working there. I had a nail in my tire it took less than 20 mins to patch my tire and check all others. Great team work at this location. Will go here from now on!
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December 2023 by Erica XO
My second time here, I got a new spare and an oil change from Jack who did a fabulous job and cut me a discount. I was able to reschedule last minute and was given a priority time frame for getting the work done. Will certainly be coming back whenever I need more automotive maintenance!
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November 2023 by Daria V.
This is a Tire shop is a scam! I came today just to check my tire but they took my car and told me you can't drive and need to Change the tire! Wich is absolutely do not on my day plan, I ask my car back but they told they couldn't give my car without a tire .I was trapped and had to buy my new tire and was left without a car for a day! They didn't even ask if I wanted to do it with them or not!!!
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November 2023 by Sarasota Florida
I was in Sarasota for a business trip. Got nail in my tire. I spent a long time on the phone looking for a place to fix my tire. No one can help, either they have no time or no tire. This place was absolutely awesome. They had the tire and I was back on the road 30 minutes later, very happy. Bud Desai the manager there, was very helpful and professional.
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November 2023 by Stuart Broberg
Deshawn helped my friend with her tire. Took time to check the tire for damage and carefully filled the tire pressure correctly. While the tire had been all but flat he enabled her to go home safely. He's a super person! He deserves a raise!
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November 2023 by Brooke Wasserman
Came in with an hour to spare hoping to get a patch on my tire from a roofing nail. I was totally prepared to be turned away but Jack and Brian could not have more accommodating or sympathetic to my issue. I was in and out in 30mins Thanks again you guys
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November 2023 by Jessica Torrens
Awesome costumer service from D and the team. Got my tires fixed super fast at the end of the day and a great job !!!
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November 2023 by CFR Consulting
This location has taken care of us in the past but after our last 2 experiences there, we will NOT be coming back. Not only did the service that was promised to be completed in an hour wasn’t event started 3.5 hours after our appointment, we were quoted $29.99 for the oil change and there was an advertised $10 discount on the website. Instead, we walked out paying $50 as apparently the quoted price did not include labor, or oil or other necessary parts. Very misleading- bad business!!! When asked about it, the representative became very hostile and rude. There is absolutely no excuse for quoting a price for a service at time car is dropped off and charging DOUBLE after it is completed.
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November 2023 by Sean N
If I could give zero stars I would. Bait and switch pricing with no disclosure of additional fees. Don’t bother making an appointment because they won’t pull your car in to work on it for about an hour. Technician goes on lunch? Hope you brought yours because you’re going to sit and wait while he eats. Front of house employees treat you as an inconvenience rather than a paying customer. This place is terrible and I’d rather pay more money for honest pricing, and a decent customer experience. Stay away!
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October 2023 by Alyssa Epstein
I have brought my vehicles in here and gotten tires and different parts done.. recently I brought my Jeep in and the team here is excellent. They worked with me explaining every detail that needed to be done and what was wrong and why it needed to be done and offered financing. I would definitely recommend this place.. customer service is extremely top rate and also their work...Bud Desai the manager is wonderful and Tyler the assistant manager also is wonderful. They are a great team
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October 2023 by Kevin Grubic
Can’t do zero stars.I’d rather push my car than go back there.Flatly refused to aid with road hazard claim.Scratched my wheel. Didn’t clean my wheel. Left greasy handprints all over the door.Argued with me about condition of my wheel.Rude and dismissive.Happened at Atlanta location as well.Worst auto business I’ve encountered.Steer clear of this business.
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October 2023 by James LeBlance
Received excellent service, Jack and the team was incredibly knowledgeable about what my vehicle needed. I would highly recommend them to anyone looking for a knowledgeable company to purchase the right tires for your vehicle.
