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March 2024 by Lucas Gordon
Staff was friendly. Went in at 11am, quotes 2 hours to change a bearing. Left at 445pm when completed. Paid 385.91 and lost an entire day on vacation. Had I known it would have been an all day event we would have left the car in the morning another day and found other transportation vs losing several hours.
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February 2024 by Ezekiel Thomas
Great service experience, even on a Sunday. Excellent experience would recommend highly!!
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February 2024 by Sarath Mohan
I had gone to Wawa for free air in my tires and the machine sucked all of the air out of the tire! I googled this place and drove on over and within 5 minutes they had filled the air in all 4 of my tires for free. Super cool guys too. Remember to tip a few dollars!!
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January 2024 by kayra olvera
Old man was very rude. Wouldn’t even look at me. Terrible personality to have greet you, did not feel welcome. On the contrary, felt unwelcome. Anyway, don’t come here, theres better places with kinder people. -1 ⭐️
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December 2023 by gary G
Claim number - 2781673BUYER BEWARE!!!! RUN FAR FAR AWAY!!WE COULD HAVE DIED BECAUSE OF THEIR HORRENDOUS SERVICE!!Bottom line: I had 3 new tires installed on a 2015 S550 Mercedes yesterday and the technician left the lug nuts off of one of the tires and the tire fell off as I was driving my wife and friends to dinner. We were incredibly fortunate that no one was injured or killed.Now the rest of the story:I brought the car in two days ago to get one tire replaced or repaired as it was leaking air. I also had an oil change. The manager said the car would be fixed within 1 1/2 hours so I decided to take a walk. When I returned to the store an hour and 45 minutes later the manager said that I needed four replacement tires and he had to order them because he didn’t have the Goodyear Run-Flats in stock. I asked him why couldn’t have called me to tell me that he didn’t have the tires in stock sooner and his reply was that he was trying to locate the tires. I was OK with that but still not happy that he didn’t courtesy of a call as soon as they had done the oil change and he knew they didn’t have my tire size in stock.The manager said that I needed four replacement tires. I didn’t. One of the tires was in fact purchased last year, had a ton of tread on it and had been driven less than 5,000 miles (I didn’t remember this at the time and remembered it only when my wife told me that I just purchased a new tire). Two of the other tires had in fact, plenty of tread on them and the one damaged tire that was leaking had a hunk of rubber out of it and was probably the only tire that needed to be replaced. I said OK and ordered 4 new tires. When I got home, I called the Mercedes dealership ito find out exactly when I had purchased the one new tire. I found out that I purchased the tire a year and a half earlier. We live in Atlanta and have a condo in Sarasota and we are rarely here because my mom is ill in Atlanta so I doubt if the car had been driven 3,000 miles since I had purchased the new tire. The tire was also in perfect shape. I didn’t need four new tires so I called the manager and told him one tire had hardly been driven and canceled one of them and he apologized.So, the manager ordered 3 Goodyear Run Flat tires and when I got there yesterday he said it would be 1 to 1 1/2 hours to install. I had originally told the manager that I would be in at 3 PM and I arrived at 12:30 and asked if he was able to install them earlier. He said yes, and that it would be about 1 1/2 hoursAfter about two hours and 45 minutes I walked back to the garage and asked the technician how much longer it would be. He said he was working on the second tire, so it actually took only another 45 minutes. This was the technician that left the Lugnuts off of my tire. I don’t know if it was an accident or intentional.When the technician finished and brought me the car I thanked him and he looked away. He would not look me in his eye. He also left the protective plastic wrap that they put on the seat to keep it from getting dirty on. I asked him if he was going to take it and he came back, grabbed it and pulled it off, once again, not looking at me in the eye.I know that tires plus zoned by Bridgestone and it’s used organization but this branch just an AWFUL place to buy tires!!! RUN far away from this Tires Plus store!
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December 2023 by Michael Wuelfrath
Fast friendly knowledgable reprasentatives. Great prices.
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October 2023 by Ivin Hopper
While I waited for my tires to be mounted, I heard 4 customers make faulty requests. I'm 75 and have done most of repairs myself since I was 16. What the manager told them was true.
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October 2023 by hector salgado
Very professional and experience mechanics. Very pleased with service provided.
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July 2023 by Alex Bahizi
These guys are so busy and maybe under staffed that they’re turning away work. Wasted my time today made me wait a hour to tell me they can’t work on my car. Mind you I created an appointment with them over a week ago.
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June 2023 by Carlos Chapa
Good service and reasonable price. I got 3 tires there. I checked/called like 5 other places before going here. Most other places didn't have my type of tires, and another one was much more expensive.
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June 2023 by Gen Carlson
Service here is great, but whoever answered the phone gave me incorrect info about muffler replacement
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February 2023 by D A Duryea
I was attending a wedding in Sarasota and when leaving to go back home 1200 mi away, I had a low pressure indicator. The staff was able to find the issue, fix it, and get me back on the road in very little time. Very professional, knowledgeable and great people to work with.Service: Tires
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February 2023 by Tim Ruark
These folks do great work, and only the service you need.
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December 2022 by xyx pp
Maria Bryant is very helpful pleasant to talk to you I had some issues with my tire you straighten them out I did this Brian I had some problems he was very uncooperative two weeks ago went there he told me to go elsewhere and have my work done he didn't have time to do it it was a little put out aggravated and not very happy with him at all I don't know how you feel but you didn't do he didn't leave me a good feeling if you want more information call me
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December 2022 by Rob Kapes
Very helpful, great experience! Competitive pricing. I will go back
