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March 2024 by Cool Things
Extremely unskilled and unmotivated employees. Every time I come I have to wait a half hour or more to get any help. I can do business with this home depot. I haventimelines and schedules to keep. I understand if it is busy, but there were almost no people in the store
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March 2024 by Rassul Gairbekov
I had an excellent experience with Dave and his exceptional customer service. He was highly responsive, attentive, and went above and beyond to address my needs. Dave's professionalism and dedication made the entire process smooth and enjoyable. I highly recommend his services for anyone seeking outstanding customer care.
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November 2023 by Bruce S.
Been shopping at this Home Depot since they opened! Best in the business! Had a seemingly simple, but tedious plumbing leak under the kitchen's double sink's drain. A gentleman by the name of Reed was there to assist. Without his knowledge of household plumbing, it would have cost me hundreds for a plumber to repair. Repair took less than 10 minutes, NO leaks...Thanks again, Reed.
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October 2023 by George T.
Terrible advice ... ended up going back & forth 4x from terrible advice telling me the product they advised was perfect solution to simply fit a standard shower head. Two of the ladies said they didn't know but were willing help... I knew more! It was simply a shower head! One guy just said he knew nothing about shower heads and walked away. The other guy (1st one) told me he was certain his product selection would be perfect. Not. 4 trips back & forth 60 mi later.. went to LOWES...Best choice would have been ACE HARDWARE!!
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June 2023 by Anthony Balbuena
We called they said they had a mini skid steer then we proceeded to go there and they said they didn’t have it
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April 2023 by Michael K.
I've called the store five times about returning a fence gate that couldn't even hold up to the smallest amount of wind. I paid so much to have it delivered and paid so much for the gate. I've called the store 5 times I actually spoke to somebody and while on hold got hung up on twice. the other three times the phone just rang and rang and rang The stores. Horrible customer service.
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April 2023 by Dr Rogério Junior
I’ve rented before, but my last 3 visits was really bad, bad customer service my last 2 rented concrete saw stopped to work from nothing after 30 minutes of use, and all what I got is sorry we don’t have any to replace try in another location!
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November 2022 by Brad W.
I live about 1 hour from this Home Depot I called the Tool rental department at 8:30 AM and asked if they had a skid steer and truck available for rent. They told me yes both were available. I told them I lived 1 hour away and would they please hold it for me. They agreed. When I arrived at 9:20 AM they told me the one that they were holding had just been rented but they had another smaller one so I said I would take it. I gave them all my information and paid. Then they informed me they could not rent me this because it was already rented. They said sorry nothing we can do. Very disappointing.
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November 2022 by DC HUNTER
Need one time use of a more advanced tool then check out Home Depot Rental. You need to keep in mind that most power tools, like chainsaws, will come with a 15% damage protection add on fee and you'll have to bring it back clean. My chainsaw rental came it everything needed including gas and bar oil. The rental guys are helpful and polite. No veterans discount on rentals.
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September 2022 by Cheryl W.
The shudder and blind department is currently subcontracting their work with Rockwood Shudder and a Blinds. Horrible experience. No f/u sales. Flawed shudder, midsized shudder door and missing solar shades. I am a part time resident and can schedule on a very tight time line. Concierge (quite a laugh) is the go between. Never been on sight. Just installer. Home Depot would not be involved after the 'sale' - referral. I will only do business locally.
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May 2022 by CURTIS CARTER
Great rental equipment. Staff very professional and courteous. Phone service not to good, still waiting 5 days for someone to call me back. :(:(:(Sad
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February 2022 by Linda W.
Always helpful staff. Love going here for supplies for various home and art projects.
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February 2022 by Karen
so so service with the info on Cargo van I rented. no instructions or verbal explanation.had to find out through experimentation!
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January 2022 by Victor B.
I don't know how this store got even two stars. We ordered kitchen countertops from Home Depot in early November. We were assured that the countertops would arrive and be installed within two weeks. It has been two months and all we get is the run around. We do not have use of the kitchen and all of the new appliances are cluttering up the living room (they cannot be installed until the countertops are installed). Home depot will not take responsibility for the outside vendor they assigned this project, Distinctive Surfaces of Florida. I have called Distinctive Surfaces dozens of times at all hours but the phone is never answered. Stay away from Home Depot on Cattleman and Distinctive surfaces of Florida.
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December 2021 by Arthur B.
It's no star for disrespectful home depo company . I can give them -1 for the service and customer service. They schedule last week delivery for December 27 window of waiting time 12h after waiting 12h nobody even call nobody show up with my staff And they charged me for that professional service $80. They all ready own me money for waiting for them 12h. Store has 2 star rating Im not surprised why. We don't need store like that in our neighborhood. We need someone who's will care for clients but another question do we have any servise in this Country who's cares ?