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February 2024 by Robert Martinez
I reserved a uhaul truck at 2 pm for 9:30 pm to be able to pick something up when I got off of work and they didn't fall through and leave the keys in the 24 hour box. So now am I not only going to miss out on what I wanted to pick up I also lost hours at work to leave early and be able to get this rental. DO NOT BOOK WITH THEMDONT WASTE YOUR TIME!
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February 2024 by Maye Gonzalez
Excellent Attention... Very Friendly and They Speak a Little Spanish, I Really Loved It, I Recommend Them 100%
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February 2024 by Erin Maggi
When taking out your rental be sure to take a picture of the gas gauge reading. When I took out my rental the gauge read slightly less than half way. They marked it on the rental form as needing to return the rental at EXACTLY half. Not thinking that it would matter and that as long as I returned it as it was taken I would have no problems. I put in gas prior to returning the vehicle and to my surprise they charged me extra because I returned it with the gauge reading at a slightly less than half. It could have been an honest mistake but I believe it was them trying to squeeze an extra charge out of the rental. Lesson learned for me and hopefully this will help other people in that they don't get ripped off.
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October 2023 by Stephanie Sacha
I signed up for a small truck online. I was unable to use the app. The guy at the desk backed it out for me and was very help. For a small local move my total cost was around $110. $15 for gas, $60 for 25 miles, and $35 for truck rental and insurance.
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December 2022 by Eileen Christensen
They don’t explain any of the charges and take out two payments of the same amount then they give you an attitude when you call
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October 2022 by MEH Business
Good price and good service
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April 2022 by JEN THATGIRL
I like U-HAUL. I've always used them to move. I don't hire moving companies.. I did one time and I had a few things missing. U-HAUL is the best truck rental agency for moving. There are no hidden fees and the prices are right
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March 2022 by Rosemary Jones Best
Jess and his crew always pleasant and find what I need. Used many times. Highly recommend
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December 2021 by Lolitta Cray Frazier
They were not try to the amount that was stated online. The pricing was all wrong. I felt cheated out of money.
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November 2021 by Ellis Bozzolo
We rented a 1 day cargo van and we were extremely happy with the service. Going to consider taking our cars there for service in the future.
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September 2021 by Katie Matzen
Dropped off our trailer but uhaul site wouldn't upload pic. Will call and follow up.
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July 2021 by Lolitta Frazier
They were not try to the amount that was stated online. The pricing was all wrong. I felt cheated out of money.
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March 2021 by Xlxvu
first time I tried to rent a truck here and did an appointment one week in advance and when i got there they didn’t have the truck Very disappointed I left very upset and found another place I been renting the trucks for all my moves 5 star place neat lockwoodridge always the same price same rateHow ever I was near this location and needed a truck real quick so i did a reservation and picked up the truck everything went good this time with the reservation but I didn’t have money in a debit or credit card so I had to leave $100 cash the attendant told me I could come back for the rest of the moneyWhen I was ready to come back for my money Instead I got an email saying i owe $37 moreAnd have a balance and if a didn’t pay within 7 business days It will accrue late feeREALLY????? Never in my life renting an u-haul truck have pay this much at allIs always $58 - $70 I always return them in the same good conditionThe worse part is they never state why the overcharge ridiculous!please refrain to rent from this people 2 times 2 bad experiences never again
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December 2020 by Kynna Nott
After hours drop offs
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November 2020 by Denise White
VERY POLITE PEOPLE