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December 2023 by Dave S.
The service was fantastic and the repair was equally great. I will use them again and again as this was my first experience.
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November 2023 by Stephanie A Tuomey
I had the original repair done at a UBreakiFix in St Louis and it was not done correctly. The screen would not turn on. I emailed the team in St Louis several times and no response, so out of desperation I went to the Sarasota store on Tamiami to plead for help. The service I received was amazing. He checked in my machine and assured me that they would figure something out with the store that originally did the repair. I picked it up the next week and it worked perfectly at no cost. It was a simple internal cable issue they resolved quickly. Doesn't matter what the actual problem was because before they knew what the problem was they took ownership of the issue. Thank you for a great experience and now that we are in SRQ permanently you will be our go-to repair store!
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November 2023 by Zoltán Ambrus
The team is very professional. Great communication, great approach, kind staff, perfectly fixed phone. Absolutely satisfied and definitely will recommend to all my friends.
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November 2023 by Lee Diamond
Brandon was great. I came in looking to replace my port because my phone was not charging. Instead of just replacing it, he took the time to inspect it and clean it. It’s now working perfectly, and I saved a bunch of money. I am very grateful, I would highly recommend this location.
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November 2023 by CHRISTINE & ALBERT GARCIA
I ARRIVED IN SARASOTA FROM FRANKFURT, GERMANY ON SUNDAY OCTOBER 1, AND WAS TOTALLY FRUSTRATED THAT MY MOTOROLA ANDROID PHONE WAS GOING 100% KAPUT.THE TECH THAT I CONTACTED IN FRANKFURT BEFORE DEPARTURE AND WITHOUT EVEN SEEING THE PHONE, SENT ME LINKS TO ASIAN COMPANIES TO PURCHASE PARTS!RESEARCHING THE VERY BEST CELL PHONE REPAIR IN SARASTOA, I WAS BLESSED TO MEET WITH ALEX AT uBreakiFix ON MONDAY 10-02.PUTTING ME 100% AT EASE WITH HIS PROFESSIONAL AND CONFIDENT ATTITUDE, I PICKED-UP MY PHONE TODAY FROM ROGER, WHO WAS JUST AS FRIENDLY AND COMPETENT AS ALEX.BOTTOM LINE__________MY PHONE OPERATES BETTER THAN WHEN I PURCHASED IT.MY ********* SALUTE TO ALEX, ROGER & uBreakiFix!!!
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October 2023 by Jake Arant
My dad had some kind of beach-related mishap that screwed up his iPhone, and Brandon was very kind and got it fixed for him very quickly. Every time I’ve ever catastrophically damaged my phone (like a million times) UbreakIfix has bailed me out and gotten it going again. Thanks!
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September 2023 by Autumn W
They fixed my cracked labtop screen just fine for ~$400. I was missing an outside screw when I brought it in and asked if they could screw one in for me before I go. I assumed it wouldn't be but a few dollars. While waiting for an answer, I found 12 screws and a screw driver on Amazon for $5.98. The clerk told me they would charge $50. This place lost my business and respect with this price gouging estimate.
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September 2023 by Andrew Stasiak
Great experience - smart crew who were great! Took great care of my tablet which now works perfectly. Highly recommend UbreakIfix team!!
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September 2023 by Toad Queen
The employee of the month Brandon helped me out so tremendously! I was worried sick about my phone being destroyed but it was such an easy fix thanks to Brandon. He cleaned my charging port so well and got my phone to work again. It was so easy it seemed he is so smart and definetky deserves a big raise.
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August 2023 by Marni McCranie
Exceptional customer service at this location. Stephen quickly diagnosed the issue with my laptop and was so helpful. I will definitely be bringing any device issues to them in the future.
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August 2023 by Richard K.
went to ubreak it store on university. Louie the tech was very helpful for a very minor issue. wouldn't hesitiate to come back.
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July 2023 by N Martin M.
Friendly gentlemen working there. But their diagnosis was lacking in depth and expertise.
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July 2023 by Joe Zucchini
Took my phone in and spoke with Tyler. Very nice young man. He diagnosed my battery and informed me that it was still good. But he gave me some tips on how to use less battery. No charge. These guys know what they're doing and aren't into ripping you off. Give him your business.
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July 2023 by Wenz Wenzel
I was unimpressed. I would not use this outfit again. The glass repair was fine but extremely expensive: $300. Having paid $99 elsewhere, I felt robbed. The frustration was exacerbated when we were quoted one cost then charged another.
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July 2023 by Citizen Sze
My iPhone 7 battery was dying but worked great otherwise. I was told at the big blue box that Apple doesn’t service 7’s anymore; tough luck, pal. UbreakiFix to the rescue: new battery installed, short wait time, nice folks, 1 year warranty and saved me hundreds of $ - what more can you ask for? Happy customer.
