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March 2024 by morgan wittenrich
Stopped by this location after going to the one off of 64, got my transmission fluid replaced, tires rotated and a oil change, after driving down the road some miles my car was all sorts of messed up so i took it to a different location ( this one ) where the manager brandon and his team were all so nice and brandon truly helped me out and did a terrific job , definitely my top choice when deciding where to go for my next oil change :)!
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March 2024 by David Andres
Nice people but definitely some very slow people working there. But overall very positive experience.
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March 2024 by Ed H
Amazingly fast and accurate. Great teamwork at this location. You definitely get what you pay for!
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March 2024 by Ron Patterson
Great Service and Friendly Employees
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March 2024 by Whitney Willis
Awesome staff and great experience. Very knowledgeable and helpful
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March 2024 by Jennifer Grimm
Nice service but took a lot longer than five minutes.
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March 2024 by Ashley Profit
Great group of employees at this Valvoline location! Drove my car up immediately greeted with smiles and all hands on deck. They checked EVERYTHING on my car and communicated through the whole process.They know their stuff and are very up front and honest about car maintenance without being pushy! Was in and out in less than 15 min, it’s always a plus when you can stay in your car for the instant oil change!
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March 2024 by Teri Salazar
I have been sitting here for over an hour … i barely see any staff that hasn’t walked into the inside office.. time is 4:51. Gonna post a photo maybe it has a time stamp..So now I’m up it’s 507 and Josh is such a great person..! He gave me 15% off and explained they are short staffed..! A Coworker walked out ..! One guy..!It is now 514.Time is 525 we are wrapping it up ..!I see everyone and everyone is working well together.. changing my stars to 4.
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January 2024 by Kristina Hayden
Stopped by for an oil change, they checked my tire pressure, all my lights, my windshield wipers, air filter, and changed my oil. I had been meaning to replace my windshield wipers so their recommendation to replace them was spot on. The manager and employees were all helpful and polite. This was my 2nd visit here I really like that I can sit in my car while they perform the service. Both times they were fast and efficient which is much appreciated when you have kids in the car!
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January 2024 by Mark Schiffman
I've taken all my vehicles here for oil changes and have had no problem up until my last visit.The technician cross threaded the oil pan plug and it no longer seals correctly.At least they told me they did this, but I'm not happy with the idea of driving around too long with the band aid done to temporarily keep me on the road using a butterfly plug.Supposedly an inquiry has been started. Waiting to see if they do the right thing and make the repair or if we have to pursue this further. Will update when we find out what they are willing to do to repair.Update: The upper management is not prepared to correctly fix what they have damaged. Were getting nowhere with customer service. Will update further when we take it to the next level.
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December 2023 by Ryan Dell
Collin and Omar are great employees and carry themselves professionally.However, Ashley was quite upset I dared pull up for an oil change 10 minutes prior to close, proceeded to make as many little comments about how rude it was for me to have come when I did, slammed doors and acted like a petulant child the entire time.I would've changed my own oil but had no time before a long trip, I guess I'll reconsider Valvoline in the future if this is how some employees are permitted to carry themselves.I left at 7:02 if staying 2 minutes over is enough to send Ashley into a tizzy, maybe customer service isn't for her.
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December 2023 by Nichell
This Valvoline got the best crew of workers. Professional. Hard working. Friendly. Informative. Excellent customer service. And they do a great job. Thank you for being the cool place to get your oil changed in Sarasota.
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October 2023 by Mariel Salas
Waited for about 1 and a half hours to get serviced, the other lines were running faster, and the other vehicles that got there after ended up getting serviced first!!! Total waste of time. Also, it does not take them 15 minutes because I started timing them, definitely not coming back to this one. ?
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September 2023 by Megan Tharnish
Stopped here to have an oil change a few weeks ago. Thought I was getting a reasonable price for my oil change. I’ve never used Valvoline before. However they did not top off fluids nor did they check my tire pressure. When the trainee closed my hood the employee that was training him looked at him a little off and said oh no we didn’t finish checking that the fluids ever got topped, not thinking anything of it. Well when I did go to put wiper fluid in myself only to realize the trainee had slammed my hood closed with my prop arm still in place of my hood destroying it and causing it to ram into my ac lines. I will never visit a valvoline again and I will never recommend them. Please don’t let your trainees touch cars with little to no experience!! I’m not a mechanic but this was from having no common knowledge of cars! Cost me more money than I needed to spend for an oil change.Service: Oil change
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September 2023 by Den Allen
Technicians failed to properly reinstall heat shield after oil change, resulting in $450 damage. They paid for $100 and I paid the rest including towing my car to the dealership. Thanks for nothing. I will never use Valvoline again. I did work through corporate and thought they would make the matter right, but they paid no labor cost and part of the heat shield costs. They should have covered the bill, that would have been the right thing to do. As soon as I got on the freeway everything started coming apart.
