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September 2023 by Stephanie Soler
We are very happy with Dr. Alimpic. Our elderly dog had extremely rotten teeth and needed all of his teeth removed. After the initial consultation we decided to go with Dr. Alimpic. Dr. Alimpic did an outstanding job. She is very knowledgeable and experienced in veterinary medicine, yet was still compassionate and attentive to our concerns. Throughout the process she called several times to inquire about his well-being. She was also very reasonable and honest when it came to costs. We highly recommend her.
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August 2023 by Ben Lamson
I had high hopes. They were pleasant and we were seen promptly. However, they gave up on my poor cat and said they could not treat him without an extra 200 dollar charge for sedation. It’s too bad because I liked this place at first but they have no animal skills! I offered to hold him which worked during the initial exam, but the doctor took my baby somewhere in the back and re-emerged with a larger bill. Do not be fooled by the first time visitor discount, it is a loss leader to bill you for more services.
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August 2023 by Naomi O. West
Pleasant reception staff. Didn't wait long. Good service!
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August 2023 by -;-
Our 13 year old Yorkie , Benji was not his self this morning, obviously felt ill and uncomfortable. They got us in THE SAME DAY , WITHIN HOURS ! They had a coupon online , they applied it without any fuss . DR Sherell came in , explained EVERYTHING, had an estimate typed out , helped us understand . Everyone here was kind , compassionate, professional and generous in every way. The tests we could not do today , we can come back to do them next week. No pressure. Can't say enough positive things about this place.Thank you.
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July 2023 by Joshua Fox
I used to bring my dog here since so close to home. My wife works at a other vet and we get basically half off so thats why I stopped coming here. I canceled my vet club a couple months ago. They still charged me for another month insisting it had to be paid prior to last visit. They were so demanding over the phone knowing I was right about canceling and was nice. They told me I wouldn't be charged for medication anymore and here I am two months later being charged. I already talked to the bank and they are refunding me the money; but don't tell me everything was canceled and still charge me months after. Like come on guys. You really need that $25 a month charge? I was always happy to come here but that's why you are getting the one star. Don't take money after canceling memberships when I honest and sincere about why I was leaving.
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July 2023 by Sisplau
Our 13 year old Yorkie , Benji was not his self this morning, obviously felt ill and uncomfortable. They got us in THE SAME DAY , WITHIN HOURS ! They had a coupon online , they applied it without any fuss . DR Sherell came in , explained EVERYTHING, had an estimate typed out , helped us understand . Everyone here was kind , compassionate, professional and generous in every way. The tests we could not do today , we can come back to do them next week. No pressure. Can't say enough positive things about this place.Thank you.
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July 2023 by Lisa B.
Can't even give 1 star but am going to be forced to. They will tell you one thing and do or say another. They told me my dog had a ear infection. So I bought everything they said I needed to the tune of almost 300.00 as well said he needed a recheck. I was told the recheck appointment was included in the initial appointment so we went only to find out it was another 85.00. As well they told me he needed more meds and his ear cleaned again so it was going to be another 300.00. Took him else where his ears are fine the infection is gone. I don't trust them and you shouldn't either. They also don't let you see what is going on so who knows if they even looked in my dog's ears.
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May 2023 by Pamela D.
Let me preface this with - I have never written a review before but please beware of VCA. It's all about the money for them. They do not care about the well being of your pet. VCA was treating my dog for a cough for 6 months without properly diagnosing and mis-treating her. After 6 visits and many medicines and office charges, her cough was so bad, that I googled her symptoms and within minutes diagnosed on her my own. She clearly had all the symptoms of tracheal collapse. They must have known but chose not to inform us. I was fortunate to get into another vet today and within 10 minutes they confirmed the this diagnosis and had her coughing was under control with a new treatment injection. I'm shocked VCA never mentioned this to me. They must have known. So sad they can get away with this type of mistreatment.Update: Their response to this review asked me to contact them but I already did email the office before I wrote the review and they haven't responded. Another problem with this facility.
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April 2023 by Nicole Vo
This place is great! I love the staff, doctors are great! My Javier loves going to the vet! Yes, it's true! The dog groomer is absolutely amazing! Would give them more stars if it was an option. Very trustworthy!
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March 2023 by John Mote
My daughter took her 1 yr. Old cat to get spad, they said she needed to have all kinds of blood tests and other procedures when she was done they racked up a bill of over $1000.00Ridiculous!
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March 2023 by Holly Jericiau
I highly recommend VCA/Lockwood Ridge Animal hospital. The Vets and staff are kind, caring and compassionate and always greet us with a smile. They take their time and explain everything thoroughly. I have peace of mind knowing my fur babies are in the best care and they love coming here. Thank you so much !!!
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January 2023 by Mandi VillaDeLeon
Love love love VCA!From their amazing vets to fabulous groomings! I fully trust them with my dog and I 1000% recommend this place to anyone!
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December 2022 by michael castagna
I had to put my baby boy Dee Boy down. He was 12. I don’t have children and he meant the world to me. It was the hardest choice to make but the vet said this is the best gift I could give him. He was suffering with lymphoma and couldn’t swallow and was having a hard time breathing and would seizure here and there do to that. They are an amazing staff. They made it as comfortable as possible for me and my boy. I had him cremated and they sent me a beautiful card with all the staff writing a little something about Dee Boy. I got a paw print in clay 2 cards with his nose and paw prints. A beautiful vase urn with his ashes. It’s been over 3 weeks without my boy and it’s painful. But I must say this veterinarian and her staff were the sweetest people and I truly believe they care. We just got a puppy a month before I lost my Dee Boy to help bring his spirits up. I will be using this vet for our puppy and for as long as he needs care or anything else I will be using this vet. Thank you for everything you guys have done for me.
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November 2022 by Shannon Spring
Holly groomed my dogs today and they all said how kind she was to them. She’s very patient and nurturing and we are very grateful to find someone to take such good care of my baby angels. The whole staff is professional and friendly. Excellent care. ❤️?❤️?❤️?❤️?. Thank you. ??
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October 2022 by Elaine Saef
Very impressed with VCA Lockwood Ridge staff and Dr. Sherrell! We were in town on vacation and our little dog needed some medical care. We received great care here! Thank you for helping us out in our time of need. :-)
