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September 2023 by Rachael Lowe
My cashier was very rude. Had a bull like nose ring
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August 2023 by Cherri unknown
Store employees were friendly and efficient. Easy return and quick jot through the store and replaced and added a few new items.
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April 2023 by Melissa Newton
Paula at the UTC mall is extremely knowledgable, patient, helpful and nice! I ran into a problem with sizing done at a different location and she helped figure it out. Sam- one of the managers- was also very nice and helpful in getting this situation resolved. Thank you both!
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March 2023 by Melissa Magee
Wish I could remember the woman's name that helped me... but she was extremely helpful and not pushy. Made me feel comfortable when I'd normally have a panic attack and walk out and have in lots of other stores as they made me feel i was bothering them... was niceties have someone genuinely trying to help me..❤ ❤
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March 2023 by Poison Tears
Staff is rude and are not disability friendly. They wouldn't stop harassing me the 10+ times I went in there and I overheard a girl(who was following me with another associate) "I don't want her kind here". I will never shop here again
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February 2023 by Michael Boykin
Melissa was very helpful in finding the right sized separates for my wife's V Day present (or was it really a gift for myself by extension?). Either way, we both enjoy visiting the store at UTC.
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January 2023 by Justina Lekaj
Every time I come to VS I immediately look for Paula. She is always so helpful and friendly. She fitted me and always helps me pick out what I’m looking for and need. 10/10 experience with Paula.
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January 2023 by Laura Cole
Had an amazing experience. Alycia O. Was really helpful and I received such good customer service from her!
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December 2022 by Justin “JustInTime”
I went in during the Christmas week with my significant other to purchase items for her mother and was rudely looked at by staff. Not only that, when checking out the cashier with the bird tattoos on her chest decided it was a great idea to ball up a pajama set and robe and toss them into the bag with no care of the products I just purchased. I was very close to walking away from the situation but it was the holidays. I think Victoria secret has great products but recently there staff have been falling behind.
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December 2022 by K M
Check all your items before you leave the store--they left censors on ALL my items and I had to drive two hours to the store & back to get them removed. I could understand missing one censor but missing censors on every single item I purchased is exceptionally poor service.
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December 2022 by Debbie
Was sent a coupon code by VS which would not work. The manager was extremely rude, unhelpful and condescending to me in front of a store full of people. Thanks for making me feel like a second class citizen. Many other store to shop at that actual treat you well.
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November 2022 by Amanda R
They mostly have small sizes in the pretty stuff. Different styles of bras that say the same size are not actually the same size. You wear a different size if its a different style
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May 2022 by London Ryan
Is greeted by a really nice sales person was helped by a really nice sales person and the lady at the register was awesome very good experience very great selection London
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April 2022 by Emoth King
Truth be told for me it was Hella awkward (I'm a guy) I was there for my partner, nice staff seemed to have solid selection of woman's clothing. Pricey though.
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March 2022 by Jonathan Zarling
Great staff everyone was super friendly! Great atmosphere and the had my cologne! So I was extremely happy! ?
