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November 2023 by Wendy R.
This Walgreens is better than my store in Maryland... but there are always long lines at the pharmacy. They need more staff.... Always.
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November 2023 by Jerry G.
Between them and my doctor, it took over a week to get my script's transferred so I did without. Visited both locations twice before they finally got it right. Right now I need to refill one of the 3 meds but it's the first time since I started using Walgreens. I'm saying there's an 80% chance they can't refill it.
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September 2023 by Linda H.
I had an appointment to get a shot at 4:40 PM today. I arrived 10 minutes early and all of my paperwork had been filled out online. The person at the counter at the pharmacy checked me in and told me to sit down. I waited 30 minutes and then stood at the window to find out what was going on. The same technician said "tell her to sit down and wait". No explanation as to why there was a delay. No explanation as to how much longer I would need to wait. No apology for the inconvenience. So rude and disrespectful that I ultimately left and went to another Walgreens where the pharmacy staff could not have been nicer. I agree with those who wrote that the people in this pharmacy act like they hate their jobs and they hate everybody they come in contact with. What a miserable experience. Go to Beneva and Fruitville instead.
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October 2022 by Wendy G.
I love Walgreen's photo dept and pharmacy. Their coupon system is handy to use, as it's automatic at check-out via your phone number. No coupons to clip or remember!
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April 2022 by Jim B.
Horrible pharmacy staff They act like they hate their jobs and being there Just SIMPLY horrible
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November 2021 by Edward O.
This Walgreens is so sad. Walgreens is better than the long faced depressing humans who call them selves "associates" of Walgreens. Need to train on basic customer service. If you're on the phone, take a second and acknowledge the people in line. 5 people working in the pharmacy, 1 on the drive thru, 1 on the phone at the front, 2 counting pills and 1 running around with no purpose. So sad an elderly man walked up with a question and no one acknowledged him... so wrong.. need some folks who are engaged working here. Waiting for our Vaccination we watched many more walk away and frustrated as we were. This is NOT a "short staff" issue. This was a major miss in priorities of those working at the pharmacy. Leadership is non existent
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July 2019 by Shelly W.
I'm tired of this pharmacy. I will be leaving after my incident today. They service here is terrible. Yesterday at 4 pm my doctor sent an order for 9 syringes of Lovenox for a bridge. Today, I've now been at the drive through for 20 minutes with no resolve. They had to change the order from 7 day to 9 day and they had the order since yesterday. I said I was going to wait and they didn't care other than to say "mam,if you don't move out of the drive through lane I'll call my manager". This place is the worst, always an issue here and again, the service is terrible. I'm done. Moving to Target or CVS after this.
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March 2019 by Debbie S.
Please. Someone get a pharmacist in this store who knows what they are doing. I have had so many problems with a certain pharmacist here. He does not know what he is doing. It is pretty bad when a customer has to tell him what the prescription says. And when there is a recall of your medication, he can not help you.
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December 2018 by Tim D.
Get ready for this.....I'm a diabetic on insulin and I'm flying out in 12 hours. I went to get my insulin filled here and they said my Insurance did not approve it yet and that it would take 72 hours to get approved. I told them I was flying out for 3 weeks in 12 hours and I could not go 3 weeks without my insulin since my sugar level is 363. They said there is nothing that they could do. I called my insurance while in Walgreens they informed me that they approved the cheaper version (generic) at the same time that they put original on hold. The Pharmacy failed to tell me that! They were holding out to make more money for the original more expensive one! That's right they put $$$ Over my health!!!! Walgreens is all about the "Ole mighty Dollar" rather than patient care!!!! This occurred at 11:00am on Friday. Stay away!!!!!!
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December 2018 by Roni Eash
Had some issue with the online service.. But in store you get the good old fashioned face to face service you use used to get back in the day. Had my daughter's funeral photos done there and they made sure they were perfect and done quickly.
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November 2018 by Becca F.
I dealt with Zach today to transfer some prescriptions from another state. I received excellent customer service and Zach was so nice and pleasant!