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July 2025 by karthik kalaiyarasu
Bought lelit Bianca coffee machine which is ahout 3k usd and twice the machine came broke
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July 2025 by Tara Mcdonald
Unfortunately really beautiful store but rude staff. I walked in and no one greeted me or asked if I needed help. A lady in orlando had once made me a latte so I figured I could make one here and got rudely approached and will not be back. Could have said no sorry nicely.
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July 2025 by Fer Vivanco (Vi)
The guy from the store was aggressive and tried to talk to me in Spanish and told me that he doesn’t speak well my bizarre language, really rude
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April 2025 by Amanda Healy
I was so pleasantly surprised by the level of service we received from Francisco today. While shopping for a new espresso machine, Francisco demonstrated the machines that we were most interested in, and answered dozens of detailed questions we had about each one. His knowledge and expertise was impressive and helped us in making the best decision for us. Because of Francisco’s lasting impression on us, we will definitely be shopping this store again.
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February 2025 by Dan H
Excellent service, great selection. Happened to be in the area and like most folks who enjoy cooking, I love Williams-Sonoma. They had a fantastic selection of knives, Shun being one of my favorites. So I was able to pick up a nice addition to our collection of Shun.
These folks also had a few nice All Clad pieces at very attractive prices. So we picked up an additional stainless kettle, can never have to many!
Overall a wonderful combination of good service and good selection. I will be back here to shop again.
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December 2024 by Ora Navok
Not a nice manager there and not helpful at all
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November 2024 by Shane Jones
Beautiful store & friendly employees
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July 2024 by B Rose
I usually like to shop online but my son wanted to get a feel for some of the knives he researched (he’s an aspiring chef) and thought it would be a good idea to go in the store before we buy online. The first sales representative was so friendly and knowledgeable and actually got him to try the knife by cutting potatoes. He ended up choosing a beautiful Shun knife, which we bought in the store and he was so excited. He’s been cooking non stop but felt that a week later we needed to go back to the store to have it sharpened for a small fee, as was told to us by the wonderful associate. We went back the store yesterday and was greeted by someone who would help us throughout the process. He was looking at a smaller knife as well and the didn’t have the one he wanted so she encouraged him to try another knife that was smaller for cutting smaller vegetables and herbs. We did not get the knife sharpened but she recommended that we use the honing tool we have at home. I asked if it mattered which honing tool we used and she recommended one but I thought it was nice to buy one from the Shun collection instead, so we did. The experience was pleasant until another woman came up behind my son and asked him if there was something she could help him with as he was cutting potatoes and he said “no, thank you”. This woman turned around and gestured to the other older woman with the most disgusted look on her face and as I’m purchasing the honing tool, I see the other woman shake her head and shrug her shoulders. I am in disbelief that this is the behavior they’re allowed to exhibit. She don’t know that we were all together. I could feel my blood boiling so I told her that we were already being helped and she didn’t even have the decency to look at me as she was shaking her head and said “that’s fine”. It happened again within 2 minutes of the other old woman asking her to go back over to speak to him and her response was “apparently they’re all together”. Meaning, myself, my son and his girlfriend who just flew back from traveling to Japan. I let the lady know who was helping me what the two had discussed. My son wanted to know what was wrong when we left the store. I didn’t want to make a scene, it’s not my style, however, I will make it known if I see her again. Maybe you all just need a little TLC. Is Williams and Sonoma working you guys too hard, please give them a break because it’s showing ALL OVER THEIR FACES AND DEMEANOR. Not good for business. Next time wont be so pleasant with me.
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June 2024 by Ana Machado
I like William Sonoma depending on who’s helping you. Some of the sales associates are great others are pushy. Overall good experience shopping here.
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April 2024 by Kelly Woodard
I had to call the store. I had some questions and I spoke with Lisa and she was one of the kindest, most knowledgeable person that I have spoken to in a while. If I lived there, I would definitely have Lisa help me. Thank you Lisa!
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November 2023 by Bob Montour
Amazing store!
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September 2023 by Joe Colby
Great store with super helpful staff!
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August 2023 by Rick Brown
Liz was very helpful and professional.
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August 2023 by Donald Mccarty
Love that place
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August 2023 by S Scott
Mostly overpriced mostly has what you need
