“Great customer service whether I go into the branch or call. The few times I've gone in, my experience was quicker than waiting on hold when I call. I also have a car loan with them. Their app is pretty easy to navigate & offers many services. I'll definitely keep banking w/ them.”
“I want to personally say thanks to Nakia from the loan Department for doing diligent work on my behalf. She went above and beyond my expectations in helping me.I work in sales and I deal with a lot of people on a daily basis.I didn't really need a loan.What I needed is a chance to re-establish my credit and thanks to her listening I was able to accomplish something with this establishment.With this type of representation, I am soon to do all of my banking business with Launch.I also want to thank the rep Jason that helped me to open an account this morning much respect to you all and I will highly recommend”
“I’m extremely thankful for the amazing loan assistance Branch manager Felicia, I’ve received — not just once, but twice! She did an outstanding job both times and made the entire process smooth and stress-free. From start to finish, she was professional, knowledgeable, and always available to answer my questions.
Her communication and dedication truly set her apart. She goes above and beyond to make sure everything is handled efficiently and correctly. I highly recommend her to anyone needing loan assistance — you’ll be in great hands!”
“Working with Launch Credit Union for my mortgage was fantastic and made the mortgage process very easy. Their mortgage team was incredibly knowledgeable, responsive and kind. Responses to me emails and calls were immediately responded to. Our home buying experience was smooth and stress-free. Launch's rates, promotions and programs are all excellent.”
“13+ year member, many paid for perfect loans. customer service is worse and worse. Calling in or going in will get you nothing. If you are lucky enough to speak to someone the answer is always the same.. We cant help. Once again I am disappointed.
Branch Manager fixed most issues... Thank you”
9AM - 5PM
2200 N Wickham Rd, Melbourne
Credit Unions
“Selena was so polite and knowledgeable, she helped me with a deposit and opening my buisness account. She was an absolute joy, thanks again for your assistance Selena.”
9AM - 4PM
3303 Suntree Blvd, Melbourne
Credit Unions
“Where you want to bank! Team is extremely attentive and very knowledgeable. They literally open the door for you! There are still financial institutions that have great customer service and Marine is one of the finest examples.”
“this is my bank and i love it so much, thats because mattie is there and is very helpfull ALL THE TIME Mattie is great she should get a big raise for all the help she gives.”
9AM - 5PM
333 E Nasa Blvd, Melbourne
Credit Unions
“Courtney Wassmer and her team actually picked up our file in the middle of the transaction and got our buyers a significant discount and additional benefits from the lender there were originally going to use. Courtney and her team didn't miss a beat and still got us all to closing on time!”
“Trish L and Laurie L are always quick to take care of my banking needs. They let me know about the current promotions and incentives that I can benefit from. 10 out of 10 will recommend”
“Thank you Valerie and team for handling my large volume check/cash deposit I brought on behalf of a non-profit organization right at closing time with grace and attentiveness. You guys are the best!”
“Thank you Valerie and team for handling my large volume check/cash deposit I brought on behalf of a non-profit organization right at closing time with grace and attentiveness. You guys are the best!”
9AM - 5PM
585 Barnes Blvd, Rockledge
Credit Unions
“We came in to open a CD and a savings account. We did come in around 5:30pm on a Friday (they close at 6pm) but that was unfortunately the only time that worked for us due to our work schedules and they’re closed on the weekend. Anyways, Dylan was BEYOND helpful and showed a great attitude during the entire transaction and never showed annoyance with our questions or the fact that we didn’t leave till 6:30pm. HOWEVER, the blonde girl with the glasses (didn’t catch her name but i think her name tag said Caitlyn) showed EXTREME dismay and annoyance that we were there. She did not try to hide it or anything.”
“Super professional and kind. The entire staff seems to love their job and they know it well. Always willing to help with a smile. I've been a member for more than 40 years and they have always been the best people in banking.”
10AM - 7PM
845 Palm Bay Rd NE, West Melbourne
Credit Unions
“I recently opened a new account, and the experience was both pleasant and professional. My new card didn't arrive when expected, but I knew the reason. I'd moved in the interim, and banks don't allow statements/cards to be forwarded for security reasons. Upon my return to clear up this issue, I was helped by the same person (Debra) who had made opening the account so easy. She made the correction on the computer while I waited. This was after 4 p.m. on a Tuesday. The new card she requested arrived at my new address on Thursday morning. Now THAT is customer service !! One other thing happened during that second visit. When I first arrived, Debra was standing out front consoling a woman who was having a mobility challenge. She acknowledge me and said she'd be right with me. Just then another bank employee arrived with one of the motorized carts available at Walmart and he pulled it right up to that woman. The woman got in and was on her way. What a wonderful act of kindness !!”
9AM - 5PM
139 Palm Bay Rd NE, Melbourne
Credit Unions
“Space Coast credit Union Melbourne is the best bank I have ever dealt with Linda is a top-notch professional banker with the customer in mind what a great place to do business”
“Amber and Kathy were very helpful in regards to refinancing my car. They were very patient and kind, I have never done something like this before I am still very young and big things like this for me can be intimidating/scary for the first time, but they were patient with helping and explaining everything through each step. They had to call and sort things out with my loan and I hate having to make extra work for people but they didn’t make me feel like a bother at all! Thank you ladies for being so kind and attentive to me today!
I don’t write google reviews so that should speak volumes enough.”
9AM - 5PM
1325 Palm Bay Rd NE, Melbourne
Credit Unions
“I’ve been banking here for the last 15 years(since I was 15 myself) and have nothing but great things to say about them. The tellers are fantastic(Yanira especially), the loan specialists are friendly and helpful and over the years I have had 0 problems with ever accessing my money. We have multiple loans, accounts and products with CCUFL. Cannot recommend them enough.”
9AM - 5PM
2449 N Wickham Rd, Melbourne
Credit Unions
“Been banking with space coast for a very long time and its the best bank ive delt with. Not sure what issues most of you have had but maybe change your attitude towards them and you could possibly get a better response. In all the years I've banked with them and at this particular bank, ive never had any issues. Don't show up there to handle your business within their closing time, its small branch as most of yall can see but you people expect giant branch outcomes. So who's really the problem here??♂️. Don't like this branch, go to another. There plenty to go to with all your whining and complaining. You know its small so why would you expect so much. Learn to lower your expectations on some things and find another branch to go to.”
“All sccu locations have been great. Disappointed that they let <.5% interest rate stop me from getting another auto loan with them. Had to open accnt and loan at launch to save $$$$. Otherwise no complaints”
9AM - 5PM
8025 N Wickham Rd, Melbourne
Credit Unions
“Everybody there is so nice and helpful. I had a problem today from a mistake a bank representative made with on line banking and the girls at the branch explained everything to me. It ended up just being a misunderstanding but because they really knew their job, they were able to calm me down and explain everything so I could better understand..”
“I came in to get some documents notarized and had a great experience. The process was quick, professional, and clearly explained. Big thank you to Maria and the staff for being so patient and helpful!”