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“Great customer service whether I go into the branch or call. The few times I've gone in, my experience was quicker than waiting on hold when I call. I also have a car loan with them. Their app is pretty easy to navigate & offers many services. I'll definitely keep banking w/ them.”
“I want to personally say thanks to Nakia from the loan Department for doing diligent work on my behalf. She went above and beyond my expectations in helping me.I work in sales and I deal with a lot of people on a daily basis.I didn't really need a loan.What I needed is a chance to re-establish my credit and thanks to her listening I was able to accomplish something with this establishment.With this type of representation, I am soon to do all of my banking business with Launch.I also want to thank the rep Jason that helped me to open an account this morning much respect to you all and I will highly recommend”
“I’m extremely thankful for the amazing loan assistance Branch manager Felicia, I’ve received — not just once, but twice! She did an outstanding job both times and made the entire process smooth and stress-free. From start to finish, she was professional, knowledgeable, and always available to answer my questions.
Her communication and dedication truly set her apart. She goes above and beyond to make sure everything is handled efficiently and correctly. I highly recommend her to anyone needing loan assistance — you’ll be in great hands!”
“Working with Launch Credit Union for my mortgage was fantastic and made the mortgage process very easy. Their mortgage team was incredibly knowledgeable, responsive and kind. Responses to me emails and calls were immediately responded to. Our home buying experience was smooth and stress-free. Launch's rates, promotions and programs are all excellent.”
“13+ year member, many paid for perfect loans. customer service is worse and worse. Calling in or going in will get you nothing. If you are lucky enough to speak to someone the answer is always the same.. We cant help. Once again I am disappointed.
Branch Manager fixed most issues... Thank you”
“Selena was so polite and knowledgeable, she helped me with a deposit and opening my buisness account. She was an absolute joy, thanks again for your assistance Selena.”
“Where you want to bank! Team is extremely attentive and very knowledgeable. They literally open the door for you! There are still financial institutions that have great customer service and Marine is one of the finest examples.”
“this is my bank and i love it so much, thats because mattie is there and is very helpfull ALL THE TIME Mattie is great she should get a big raise for all the help she gives.”
“Courtney Wassmer and her team actually picked up our file in the middle of the transaction and got our buyers a significant discount and additional benefits from the lender there were originally going to use. Courtney and her team didn't miss a beat and still got us all to closing on time!”
“Trish L and Laurie L are always quick to take care of my banking needs. They let me know about the current promotions and incentives that I can benefit from. 10 out of 10 will recommend”
“I received great service McKenna was wonderful and helpful and very patient. I’ve always good things about sccu glad it’s true I’m happy I could open my account. Thanks sccu and McKenna!”
“We came in to open a CD and a savings account. We did come in around 5:30pm on a Friday (they close at 6pm) but that was unfortunately the only time that worked for us due to our work schedules and they’re closed on the weekend. Anyways, Dylan was BEYOND helpful and showed a great attitude during the entire transaction and never showed annoyance with our questions or the fact that we didn’t leave till 6:30pm. HOWEVER, the blonde girl with the glasses (didn’t catch her name but i think her name tag said Caitlyn) showed EXTREME dismay and annoyance that we were there. She did not try to hide it or anything.”
“Super professional and kind. The entire staff seems to love their job and they know it well. Always willing to help with a smile. I've been a member for more than 40 years and they have always been the best people in banking.”
“Arrived with elderly parents to apply for a HELOC. Susan and Joseph (back office) and another lady whose name I missed could not have been more friendly and helpful.
They helped us through the full application and helped my elderly parents with account access through their iPhones.
I appreciate their great service and good rates and look forward to working with them again!”
“Thank you Valerie and team for handling my large volume check/cash deposit I brought on behalf of a non-profit organization right at closing time with grace and attentiveness. You guys are the best!”
“Space Coast credit Union Melbourne is the best bank I have ever dealt with Linda is a top-notch professional banker with the customer in mind what a great place to do business”
“I’ve been banking here for the last 15 years(since I was 15 myself) and have nothing but great things to say about them. The tellers are fantastic(Yanira especially), the loan specialists are friendly and helpful and over the years I have had 0 problems with ever accessing my money. We have multiple loans, accounts and products with CCUFL. Cannot recommend them enough.”
“Emma at the Lake Washington office is very sweet, super professional and very helpful. She took her time with my mother and me, answered all of our questions and helped us get the changes done to our accounts that we needed. I would definitely ask for her if I needed to do business there.”
“All sccu locations have been great. Disappointed that they let <.5% interest rate stop me from getting another auto loan with them. Had to open accnt and loan at launch to save $$$$. Otherwise no complaints”
“Everybody there is so nice and helpful. I had a problem today from a mistake a bank representative made with on line banking and the girls at the branch explained everything to me. It ended up just being a misunderstanding but because they really knew their job, they were able to calm me down and explain everything so I could better understand..”
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“I don’t think I’ve ever walked into a Navy Federal Credit Union branch and experienced such exceptional customer service. Liz was incredibly helpful, professional, and truly customer-focused from the moment I walked in.
I drove an hour because there aren’t any Navy Federal branches near me, and the trip was absolutely worth it. Everyone I encountered was friendly, welcoming, and made me feel valued as a member.
I had never even heard of Satellite Beach until today, but after this experience, I’ll gladly make the drive again. Thank you, Liz, for making what could have been a stressful visit such a positive one!”