Verizon Business Services is praised for its attentive and knowledgeable staff who provide excellent customer service. Customers appreciate the personalized assistance in exploring different account options and plans, leading to cost savings. The store team quickly addresses issues, efficiently diagnosing and repairing problems with devices. Even during busy times, the staff promptly checks in customers and resolves their needs, often without charge. Overall, the business is recognized for turning around negative online experiences through friendly and effective in-store support.
Online Verizon stinks! Thank God for the people who work at this location. After a terrible experience online, the staff in this store sorted everything out. Thank you!
May 2024
Took Grandson in for phone problems. They quickly and efficiently diagnosed and repaired problem. Very friendly. Thanks for great service.
February 2024
A lot of customers in store. You man came to us within seconds and checked us in. Within 5 minutes we were being assisted, new Sim card no charge, and we're out in 15 minutes. Excellent service.