Metro by T‑Mobile at 10907 E Us Highway 92 Ste D offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The friendly staff walk customers through best prepaid plans with unlimited talk, text, and data. Employees are always very friendly and helpful; they set up phones and answer all questions. Reviews highlight excellent customer service, professional and thorough explanations of charges, and personalized customer service touches. Staff are patient, above and beyond, and honest. A great sales rep is upfront and honest, making the visit pleasant and easy. Customers say this is the only T‑Mobile store they will visit.
Alfred and Derek helped put my account back together again!! Needed account adjusted, newiPhone back up and running again I am very happy with this location??
May 2024
The store employees are always very friendly and helpful, I'm not very tech savvy but they helped me set up my phone and answered all my stupid questions. I've purchased a few phones from this store. It's not the closest store to me but it's worth the extra miles for the excellent customer service. Upgrading soon.
December 2023
Derek and Alfred are the best. I only go to this store and the other on MLK they work at to deal with them. Thanks guys!
