Bank of America (with Drive-thru ATM) provides excellent service inside the branch with a compassionate, knowledgeable, and superb management team. Staff members have a relaxed and welcoming presence, treating clients like old friends instead of an account number. They are helpful, patient, and provide outstanding service, leaving clients feeling appreciative and confident. The drive-thru has an uncomplicated ATM machine that is much easier to use. However, there are frequent mentions of the drive-up ATM being out of service, with a request to fix it. Getting an appointment can involve a long wait, which is a reflection of the bank closing many locations and ATMs. The business has enhanced cleaning procedures based on CDC guidelines and follows local restrictions on client numbers, which may temporarily modify hours.
I usually go to this location, nice professionals. Quick service unless payday or social security checks. I only use the tellers no other services.
February 2026
Suzanne, the branch manager is very caring. She made me feel like a valued customer of 25 years. I highly recommend this branch un Seminole Boulevard.
January 2026
Nice staff but lines can get long and slow. They need more staff. You need to make an appointment to sit with someone to discuss your account or make changes.
