Tractor Supply Co. is known for its helpful and friendly staff, creating a welcoming environment for customers. Many reviews highlight the excellent service, with employees going out of their way to assist shoppers. One customer praised the manager for providing replacement parts for a trailer issue, despite it not being the store's fault. Another customer appreciated the staff's quick resolution of a mix-up regarding cat food. However, some customers mentioned that the store often runs low on stock for larger items, which can be frustrating. Positive experiences included a detailed and supportive purchase of a lawn mower, where a staff member took the time to explain everything. While most interactions are pleasant, there was a complaint about an online order pickup where a staff member forgot about the order, indicating a need for improvement in some areas of customer service. Overall, Tractor Supply Co. is recognized for its dedication to customer care, though some operational issues need attention.
Got here after work a call from home said to stop and pickup cat food. Was scheduled for the wrong store. The fabulous staff here got it all straightened out so catastrophe avoided.
December 2024
Every time I stop in this store, everyone goes out of their way to make sure that your taking care of . I just wish they keep more items in stock , it seems every time I need a big ticket item it’s out of stock or at a different store.
November 2024
Expected a little more selection for certain things but I guess they only have so much room.