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“Jamal the manager is so amazing I have been trying for almost two weeks too get my phone fixed with Asurion Jamal and Alex where the only two too help me get threw too Asurion I really appreciate them both and they are amazing people thank you both so much I’ll have my new phone tomorrow !!! Best service at any cricket I been too !”
“This was the best Verizon experience I've ever had and we've been customers on and off since about 2001! Nathan was great helping me decide on a new phone. He thought the Google phone would be the best one for me after I explained my situation. He looked at my account and got me such a great deal that I walked out with a Google watch too! After using the phone for a couple of weeks I have to say I'm really happy with it, he was right. The watch and I are still working it out, just a learning curve ?. I will be using this Verizon store from now on, the service is great. Nathan was really patient and answered all my questions regarding the phone and the billing. Just can't recommend him enough.”
“Natalie was a big help at the Spring Hill cricket location unfortunately I wasn’t able to get my phone fixed but I got a way better understanding on how to fix it and will be calling the customer service numbers that will help my situation. Anyone looking to buy or get help with a phone, I would go to Natalie for all your customer service needs.”
“Probably the most helpful & talented team of phone pros. Shelby and Julian fixed my phone quickly and...NO ATTITUDE because I'm a senior!! What a team!!”
“The manager, Paula, and Jackson were very helpful in getting us taken care of today even though they were super busy!! Hopefully A
Paula will get to eat lunch soon!!”
“Today came into the store due to a phone malfunction… which is another issue for another day. However Izzy and Miles were amazing. They were accommodating and not condescending. Assisted and worked with us to make a not great situation a better situation. Thank you for your great customer service. Will continue to come to this location.”
“Wow! Nicest people to deal with, so friendly and Lee knows what he is doing. Got a new Otterbox phone case and screen protector. He did an awesome job and prices were awesome.”
“Jada was so helpful! She made sure we were getting exactly what we expected and took her time, never rushing us along even when another customer came in. She even gave me her personal number so when my phone comes in the mail I can call her and go to whatever store she is at for help setting it up!!! Thank you Jada for such great service?”
“Dom is an asset to Metro. He helped us with a great attitude and knowledge of the product. I would recommend this location for anyone looking for an excellent Metro store.”
“I've actually been using the store right around 10 years but my most recent visit what's with a guy named Devin the work behind the counter he was absolutely the best if he gets to read this I appreciate you man you really helped out my girl and my mother both and I won't forget you I highly recommend this place”
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“Had the absolute pleasure of dealing with Nate Walker. He is exceptionally knowledgeable regarding all types of phones. Very professional and courteous. I was very impressed with him.”