PetSmart is a large retailer offering a wide variety of pet supplies and services, including grooming, veterinary care through Banfield, dog training, and adoption. Customer experiences at the store vary. Some reviews report very friendly, helpful, and knowledgeable staff who provide quick service and excellent guidance, making shopping a breeze. Specific services like the Banfield wellness plans and veterinary care receive praise for being worth the money, with staff described as great at communication and follow-up. However, other reviews mention negative experiences, including rude employees and upsetting changes, such as the removal of veterinary services at certain locations. The store provides a vast selection for many types of pets and offers online shopping with in-store pickup.
Took my two pups here they looks great! The groomer was very professional and did exactly what I asked for.
May 2026
Luna relaxing after her amazing spa experience with Hannah at Petsmart. She loved it and can’t wait to go back. Thank you !
May 2026
I love this location. The staff are amazing, Kim is absolutely the sweetest and most helpful. I always recommend this location to everyone in the area.
