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“My family and I have visited Faux Paws many times. But yesterday was the first time we actually brought our dogs and they enjoyed it so much. The staff is so sweet and knowledgeable. Will definitely bring my dogs back again”
“Stopped in with our 2 dogs. Excellent customer service- would recommend to anyone solely based on that! You can tell the owners love dogs and love what they do! The products were all great and such a good selection. Got to meet the shop dog Sasha and she was perfect! Will definitely return!!”
“Love this store! My cat has been having food allergies and my vet recommended that I try a novel protein. The owner has been very helpful and knowledgeable with trying out a novel protein and brand recommendations.”
“Every single one of the stuff I had met in the three times I had popped in were wonderful informative and very friendly and offer service with a smile! And when I called back later they had no problem informing me about the self pet Day services they offer at some of the locations and gave me everything I needed to know. Also if the staff ever see this just know I was very mistaken and please don't feel confused just know you're right and I'm wrong! You said there may not be pet supermarket locations back up north and you would be right, I was thinking of Pet supplies plus! Anyways; Very clean, very friendly and very satisfied very happy atmosphere!! Thankyou so much for a great experience ( for my first time taking my first baby on their first outting!)”
“Our visit could not have gone any smoother. Toby cat was calm and did well. Thank you!
Bringing our other kitty at the end of the month for her vaccines~ John & Brenda Graves”
“Aaron the manager was amazing he walked through the chicken process and answered all me and my kids questions. Hopefully people can have the same experience I did.”
9AM - 8PM
430 Cbl Dr, St. Augustine
Pet Stores
“Kirstan did an amazing job on my pup. Very detailed, friendly and genuinely cared to make sure I was happy with his full service grooming. I left very happy. Thank you again Kirstan!!!! A+”
9AM - 9PM
1779 US-1, St. Augustine
Pet Stores
“My first visit to this PetSmart location. Store was clean, organized to make things easy to find, but check out line way too long. Only one cashier (who did a very good job) 8 people in line, some with pets, was just too many. A couple of customers just left.”
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“I can't recommend this place enough!!!!! The staff are all amazing and when I say that there is not one person I have met that is not kind and attentive to the dogs and their parents I mean it. Also, being able to bring my dogs and not worry about interaction with other pets alleviates my fear of going to vets. My dogs are the sweetest, but put them on a leash and around another dog and things get sticky - they love ever person they meet and if they aren't on a leash interact with other dogs. I love that I don't feel shamed about this here. Also for an example of the top tier service is we travel, I reached out because I messed up and did not bring enough of my dogs meds from their VA doctor, they coordinated with my Vet and got the meds same day. Seriously, where can you find this level of care and motivation anywhere else.”