Advance Auto Parts at 3915 A1a S in Saint Augustine is a helpful and friendly store that offers a wide range of automotive products and services. Customers appreciate the knowledgeable staff who go out of their way to assist with various needs, such as replacing batteries, installing parts, and providing advice on vehicle care. The staff, including employees like Earl and Juan, are known for their dedication, honesty, and willingness to help. They verify product warranties, check and install batteries on the spot, and explain technical details clearly, making customers feel confident in their service. The store offers free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and recycling of batteries and oil. Many customers mention the helpfulness and kindness of the employees, even in difficult weather conditions, and appreciate the quick, hassle-free replacements with lifetime warranties. The store also encourages loyalty through the Speed Perks program, which rewards points for discounts. Overall, Advance Auto Parts in Saint Augustine is viewed as a trustworthy place for quality parts and excellent customer service, with staff dedicated to ensuring customers leave satisfied and informed.
Came in today to replace a dead battery. Earl was really helpful. Because I am in the middle Of a move, I didn’t have all the right tools. Earl let me go home with what I needed to install the battery. Thank you for amazing customer service!!!
February 2024
Looking for Dodge parts and they don't have them. Weird. Staff is very helpful
December 2023
Always great service here.. and great coupons from speed perks!
