Advance Auto Parts at 3915 A1a S in Saint Augustine is a helpful and friendly store that offers a wide range of automotive products and services. Customers appreciate the knowledgeable staff who go out of their way to assist with various needs, such as replacing batteries, installing parts, and providing advice on vehicle care. The staff, including employees like Earl and Juan, are known for their dedication, honesty, and willingness to help. They verify product warranties, check and install batteries on the spot, and explain technical details clearly, making customers feel confident in their service. The store offers free services such as battery testing, battery and wiper installation with purchase, engine code scanning, and recycling of batteries and oil. Many customers mention the helpfulness and kindness of the employees, even in difficult weather conditions, and appreciate the quick, hassle-free replacements with lifetime warranties. The store also encourages loyalty through the Speed Perks program, which rewards points for discounts. Overall, Advance Auto Parts in Saint Augustine is viewed as a trustworthy place for quality parts and excellent customer service, with staff dedicated to ensuring customers leave satisfied and informed.
Kris did a wonderful job taking car of my battery issue on my 1978 Vette--he had to research my purchase that I made at another store and took care of my needs totally! He installed the replacement battery and had to endure a torrential downpour--he did it with a smile--wow! What a fantastic job and a fantastic experience--thank... read full comment
February 2026
Best place for all your auto parts needs. A special thank you to Kris for his superb customer care in helping me with a new battery purchase! He went above and beyond with his quality expertise in the installation. I hope Advance Auto Parts appreciates such an outstanding employee who is rare to find these days!
January 2026
Treated very nicely and promptly attended to upon arrival.
