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July 2024 by Michael Kiser
I asked about an item when I walked in the store and I was told everything they had on hand was in a display. I waited for over ten minutes to finally be helped. I was then told to wait while another employee came with the key and then was told they didn’t have the item whose box was on display. I won’t waste my time here again.
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June 2024 by Steve Gordon
Came in today to replace a dead battery. Earl was really helpful. Because I am in the middle
Of a move, I didn’t have all the right tools. Earl let me go home with what I needed to install the battery. Thank you for amazing customer service!!!
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February 2024 by Brian Pease
Nice, friendly and knowledgeable staff.
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February 2024 by Barbara Brunner
My nephew purchased a car battery for my Lexus SUV from Advance Auto a couple of weeks ago but I left the driver's door slightly ajar one night after which, naturally, the car wouldn't start. When AAA jumped the battery, the technician told me the battery was depleted and since it was new, must be defective. Earl at Advance Auto verified the purchase with my phone number and when he checked the battery, found its charge still a little low but the battery perfectly sound, handing me the diagnostic printout, explaining the numbers. He cleaned the connectors and added a buffer pad (obviously, not the technical term) at no charge and asked about the car, my driving habits, etc., (short trips, 2010) and advised me about things things to extend the battery life. Earl is a sweetheart and the other gentleman in the shop are equally pleasant, knowledgeable and communicative. He also mentioned that if I had any more trouble to simply give them a call and they'd immediately take care of it because the battery is under warranty. I had no idea Advance Auto would actually install a battery! Great guys. Great service.
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February 2024 by Thomas Dailey
Very good customer service
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February 2024 by C Turtle
Looking for Dodge parts and they don't have them. Weird. Staff is very helpful
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December 2023 by Pete Clark
Always great service here.. and great coupons from speed perks!
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December 2023 by Mark Reimer
The best place to get part in St. Augustine. No hassle replacement for many items having lifetime warranties. Super friendly staff. Very helpful. Will be back and back.
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December 2023 by Peter Clark
Always great service here.. and great coupons from speed perks!
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September 2023 by J R
Advanced was very helpful today. We weren't able to completely solve my problem, but it put me in the right direction,
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July 2023 by Brad Gardner
Carl is the man! What a friendly and helpful place!!!
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July 2023 by Emmanuel Blanco
I went with battery problems in my Toyota Sienna mini van and Mr. Juan helped me. He went with me to verify the model of the bus battery and then I checked his system and he found me the ideal battery. He also explained very well about different options they had and after purchasing it I installed it right there in the store. He even told me that any future doubts or complications I had, whether big or small, would be with him. I liked seeing so much dedication and charity in an employee in seeking the best for their client that they trust that I will even be coming back to buy LED lights for the bus.
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July 2023 by Eileen Molinari
Battery purchased and installed quickly
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July 2023 by Jacob Fales
Solid place. Staff is very knowledgeable.
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July 2023 by Dean Eiden
Helpful...very helpful
