Brooks Brothers offers a clean and well-maintained shopping environment with a friendly and helpful staff. Customers appreciate the attentive service, with associates providing detailed explanations about clothing options and helping find the right sizes. The store features a good range of sizes and quality clothing, making it a popular choice for those seeking dress shirts, suits, blazers, and ties. While some find the selection of lightweight, polyester-blend fabrics limited, most leave satisfied with their shopping experience. Customers value the knowledgeable staff, including Val and Anna, who deliver remarkable service and assist with style choices. Overall, Brooks Brothers is seen as a reliable store for dress clothing, with prices considered reasonable. Many customers plan to return for future needs, impressed by the store’s helpfulness and the positive shopping experience.
The gold standard of service. Ian was incredibly knowledgeable and made purchasing my first suit an absolute breeze. After hitting multiple retailers, this was hands-down the best experience in the city. Highly recommend Ian’s expertise.
April 2026
We were SO impressed with the professionalism and courtesy shown to us by Mendi. She actually stayed after the store closed to make sure we were happy with our purchases and we got a great deal!! We will definitely be recommending Brooks Brothers at the St Augustine outlet mall as the place to shop for quality suits and... read full comment
November 2025
Peter was the sales associate who helped me today. 5 stars. Helped me find exactly what I needed and was thoughtful and kind.
