Chase Bank is located in downtown St. Augustine in an old colonial-style building. It is the only branch in town, which can be inconvenient due to traffic, and it is not open on Saturdays. The bank provides multiple ATMs both inside and outside, including a drive-thru ATM. Services include personal banking and notary services, though they will only provide one witness. Reviews highlight exceptionally professional, courteous, efficient, and thorough bankers who explain everything clearly. Staff are described as very nice, easy to deal with, kind, and willing to help, with good service that has convinced customers to switch their banking needs to Chase.
Parking is the only thing that is an issue at this branch.
May 2023
Only Chase bank in town and it's downtown. Takes 30 minutes to get there and I only live 2 miles away. Not open on Saturday which sucks. Other than that, it's ok I guess.
April 2023
Always wonderful service no matter what your inside for.
