FedEx OnSite at this location offers a convenient place for customers to pick up and drop off packages. Customers can easily drop off pre-packaged, pre-labeled FedEx shipments, including return parcels. The store also provides FedEx Hold at Location services, allowing packages to be redirected for pickup at Dollar General. The facility features a large parking lot, making access easy and comfortable. Staff members are generally helpful and friendly. Several reviews highlight excellent customer service, with employees like William and Anthony receiving praise for their professionalism, attentiveness, and willingness to go above and beyond—such as taking passport photos or finding better shipping options. Customers appreciate the well-maintained copy machines and smooth process for sending items, especially noting Tony's friendly service. The location is also appreciated for its spaciousness, making customers feel comfortable while masked. However, some experiences have been mixed. While many find staff helpful, a few mention that certain employees at the FedEx counter can be less friendly and unhelpful, giving the impression that they are not enthusiastic about assisting customers. Overall, the location is viewed as a reliable and accessible option for shipping needs, with friendly service from most staff and a variety of services available.
Bryant was super helpful - went above and beyond. I really appreciated the customer service - will definitely come back.
September 2023
I had an overnight delivery that absolutely had to be delivered the next day. The computer kept showing a different delivery date, but Anthony saved the day and helped me out. He even found me a better box. ;) My shipment was delivered the next day - thank you, Anthony!
May 2023
I have been here twice to send stuff out. Big parking lot, fast & friendly service, especially with Tony, and such an easy and smooth process. I was only in here for a few minutes. Will def come back to this location when I need to! :) A lot of services here and it is a big space so I felt comfy while masked!
