“Amazing customer service!!! We had a complicated shipping issue involving international logistics, and called a few minutes before closing. The young man who answered, I believe his name was Harley, was a rockstar. Answered our questions quickly, and when it turned out the shipment needed to be canceled to allow for modified shipping documents he and his team literally went out and got it off the truck right before it left the facility. This is obviously a well managed location, highly recommend!”
“This Palencia UPS store is the absolute best I have ever used. They are highly personable and eager to assist each and every customer. Service is efficient and done with thanks and a smile! Such a blessing to have close by!”
“When i need 2 ship anything I'd rather just go 2 the pack n post rather than post office or FedEx Vanessa, Kristin, and savannah are amazing in what they do / and i really appreciate them.”
“Walked in and needed to buy a box to ship an item and Aaron took it from me and then just did the entire process in about 40 seconds for me. Talk about service man. Wow. You need to give that guy a raise”
“Thanks UPS store 2664 for always coming through for all of my shipping, printing, and general mailing needs. Everyone is so kind and courteous and caring. It’s always a nice experience to view store 2664!”
“I like this store! It's convenient to my house, I find good bargains here and digital coupons, and I can get help if needed. This is usually at least a once-a-week stop for me. The store brand is good and less expensive than the name brands they carry. Mayo, mustard, olives, butter, chips - these and other items are up to my standards. The employees can quickly help locate what I need and can suggest alternatives. I appreciate that!”
“First time at this location and certainly won't be my last! Before I arrived I had to call to ask some questions since I was so confused with the best way to ship my items. Tina answered and was super patient and kind with answering all my questions and providing all of my options. When I went into the store, Tina also helped me in person and was again sweet, compassionate, understanding, and patient. I really appreciate all of her help and kindness!”
“This is a great store to go. Everyone is very helpful and informative. Make sure you read any and all instructions that is given to you. Overall I will always come here for my returns and shipping needs.”
“Been using this store for several years. After the sale to the new owners there was a small adjustment period but fortunately Ms. Cindy is still there so the store is still efficient and professional. Thanks Ms. Cindy !”
“Very nice workers in this little post office. Very polite and always helpful. Even the people in line are friendly. I drive from US 1 north to go to this post office. As big as St. John’s County is growing we need more post offices in this county. There’s only 2 that I know of the one downtown off King, horrible parking and very busy. The one over on the Island very sweet postal workers. ??”
“What a treasure this place is in our city. A local, family run business where John is always a true pleasure to work with. The whole experience is always uplifting and so convenient! My whole family and I have been a customer for 15+ years. Shipping Plus has our absolute highest regards and recommendation! 5 stars! ⭐️ ⭐️⭐️⭐️⭐️”