Harbor Freight Tools is a popular nationwide store known for offering a wide selection of tools at affordable prices. With over 1500 locations across the country, it serves more than 75 million customers. Customers appreciate the store for its large variety of products, including automotive tools, air and power tools, storage, outdoor equipment, generators, welding supplies, and hand tools. Many prefer Harbor Freight over other stores like Lowes or Home Depot because of better prices, easier access to staff, and good return and warranty policies. The store is often praised for its cleanliness, quick checkout, and helpful staff. Customers have shared positive experiences with store employees handling complaints well and providing good service. Finding specific items in stock, even during busy times like weekends, is a notable advantage. However, some reviews mention occasional issues with staff, such as a restrictive policy about opening product boxes, which can lead to frustration. Overall, Harbor Freight is seen as a reliable place to find quality tools at a good value, with friendly staff and a convenient shopping experience. It remains a favorite for many customers who need tools for various projects and appreciate the store’s commitment to offering competitive prices and helpful service.
They had the item I wanted at a good price and good quality. While there, I witnessed a store manager handle a customer complaint beautifully with a compromise that left the other customer happy when he left.
May 2024
All the tools are here. I prefer coming here over Lowes/Home Depot for tools. Better prices, better returns/warranties, and you can always immediately find a staff member if you need help.
May 2024
Great tools for cheap price highly recommend over Lowes in addition home depot!!
