Hertz Car Rental - Saint Augustine - Northeast Florida Regional Airport (UST)
Car Rental
Hours:
4900 US-1, St. Augustine FL 32095
Hours
Tuesday
8AM - 12PM
1 - 5PM
Wednesday
1 - 5PM
8AM - 12PM
Thursday
8AM - 12PM
1 - 5PM
About Hertz Car Rental - Saint Augustine - Northeast Florida Regional Airport (UST)
Hertz Car Rental - Saint Augustine Airport offers a convenient and pleasant rental experience for customers in Northeast Florida. With an easy online booking process, the pickup and drop-off of rental vehicles are described as a "breeze" by reviewers. The staff at this location are consistently praised for their professionalism, efficiency, and helpfulness.
Customers highlight the kind, thorough, and time-conscious service provided by the three employees. One reviewer states they "absolutely will not rent [their] car at any other location" due to the professional, fast, and helpful service. Another customer, who needed a rental after an accident, had a very positive experience working with the team, including being picked up and dropped off at the collision center.
The branch manager, Alison Toro, receives special praise for her outstanding customer service. When a customer encountered issues with a rental through an affiliate company, Alison quickly resolved the problem by exchanging the car with no additional charges or hassle. Reviewers describe Alison as "amazing," "personable," "professional," and a "delight to deal with," providing a "first-rate" rental experience.
Overall, Hertz Car Rental - Saint Augustine Airport is lauded for its convenient location, wide vehicle selection, and exceptional customer service.
Most Recent Reviews
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September 2026
Car was ready and in good order. Derrick was very helpful and pulled the car right up to the curb at the entrance. My first Hertz experience in many years and will rent from Hertz again.
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August 2026
Renting a car was super easy going with no issues picking up or dropping off. I only saw one employee both times, and he was extremely nice with each interaction.
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June 2026
Mr. Smalls was so professional and friendly. He made feel like he appreciated my business and my wants in a vehicle.
More Comments(58)
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