Kay Outlet provides a superior shopping experience with wonderful, helpful, and knowledgeable staff. The team is professional, patient, kind, and friendly, offering spot-on customer service. They assist with purchases like wedding bands, necklaces, and bracelets, helping customers find the perfect item within their budget. Services include jewelry repair, ring resizing, and complimentary cleanings and inspections that leave jewelry looking fantastic. The staff is empowered to take care of customers, making them feel so valued that some would travel back just for the service. Customers absolutely recommend the outlet and would use their services again.
I was in the store for a replacement of the clasp on my wife’s new bracelet and they gave me the $116 clasp for free. Sent it off and had it installed. Great customer service!
August 2026
Louise was great to work with! Very personable and made everything easy
August 2026
Absolutely wonderful place! Was helped beyond belief and got the most wonderful ring!
