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February 2024 by Elena Christinne
I was searching for a particular game, but it was sold out.However, the attendant offered us digital alternatives. The store is filled with merchandise, new and used games, and anything angamer might need, along with memorabilia, gifts, clothing, and more.
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February 2024 by Mike Curtis
Clerk behind the counter was very friendly and very helpful
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February 2024 by Mr Pan integral
Good prices and good variety.
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February 2024 by Yidrazile Rivera
Store looks great very friendly staff and well supplied.
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February 2024 by Kristina Collins
Lots of new and used games. Very reasonable and cheap prices on used games. All kinds of gift cards. New and used consoles and accessories. A decent return policy (7 days for even used games). If they don't have a game, they will tell you which store in the greater Orlando area does have it in stock. Friendly and helpful staff.
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January 2024 by Luis Lugo
Good store
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January 2024 by Dana Weeks
Great customer service and very personable! Highly Recommended Store!!!
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January 2024 by Michael Seaman
Nice staff very helpful
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January 2024 by Jane Spirka
My son visits more often than I do
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December 2023 by daniel reese
Friendly staff her second day and was helpful, didn't have what I was looking for though
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December 2023 by Jose Albino
The environment in the store is very nice and the employees are very knowledgeable of service they rendered. Always a pleasure to go there.
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December 2023 by Red kryptonite gaming
I forgot her name but I was helped by a very nice lady. She helped with giving her experience with the game I was thinking of going to buy. Store was clean and the games were organized better then some gamestops I've been to.
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December 2023 by Felix Lopez
Great customer service ?
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December 2023 by Jared Rowe
This is our goto GameStop location because the woman who works here is caring and helpful.
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November 2023 by Sammantha Aus
A review from a prior associate1. Phones- we can't always get to them. Workers are single coverage most days and have to deal with customers first. Don't call right at open, they are opening the gates.Trades take a little longer, be patient if the associate has to bounce back and forth between registers to bring the line down by themselves.2. Don't bring a trade 10-30 minutes before close. They can't take your console and 40+ games in that time frame and clean it. Payroll won't allow them to stay overtime.Closing time is closing time. They want to go home too.3. If the gates are clearly down, don't pull on the door.4. It is a Retail Store not a repair shop. No associate is Trained nor paid to Clean or Repair or give advice. Google it or contact your manufacturer or get a warranty next time that can help you.5. This is a heavy performance based position. Meaning that each and every transaction matters. Metrics are tracked and reviewed so associates can keep their job. This means getting a membership (pro preferred), game and console/controller/headphone protection plans, Pre-orders, and hardware attach. Even if you buy a 99¢ bag and a pack of pokemon cards you'll be helping the cause with your PS5 purchase with no pro or warranty as they require at least 2 things with each console. Metrics also mean we have to walk out to you and have to show the tablet for videos of future games that you are not interested in.6. If you don't get a membership, please for the love of God, keep your receipt. No account means we can't find your receipt. Members, we see their purchase history, but we still need receipts even with warranty coverage, not just the sticker.7.Treat the associate decent. You have no idea the amount of stress is on them, even on a slow day.8. Back to single coverage - if you see an associate uncomfortable or a sign on the door back in X time, they either A have to use the bathroom or B have to go on break. Which means they have to lock up. Be decent and either wait outside or come back another time.9. Some associates don't play games and that's ok. So don't heckle them with "you're a gamer and don't know about the oculus/Xbox/PS5/Switch" etc. I personally have a Switch and PS5. I can't help you with Xbox, but I can tell you what I've heard. It happens. And that's ok.10. Preorder is like layaway for games and such. But sometimes the associates are not trained or told to call reservations. As a prior associate, I always called and told the team to share the load with me. My advice now to you is when you preorder/reserve put the info in your phone's calendar just in case you don't get a call.11. That's said…Shipping delays are a thing. 2 Warehouses closed down, so unfortunately a game might not come out the day of, however and FedEx is getting rid of one day shipment next year to make it worse. Employees don't like it either.12. The associate cannot change the trade value. They just work there.13. Clean your console before coming in please. And if a white console is brown from smoke and such, no, they won't take it. No it doesn't matter if it still works, they have to sell it and if they won't sell it to their own mother, they won't buy it. If it has bugs, then most definitely not.14. You have to be 18 to work here. Pawn Law and Mature games etc. But now they got rid of the sales associate position and only one now is keyholder and that requires supervisor/management experience. Why? Because you'll basically be doing everything a manager does except order for the store and make a schedule.15. As per another review - the computers up front are the time punch for clocking in and out. And the store is low on hours and the company says be out at X time you HAVE to be out. We would love to help you and stay over as the job used to be fun. But we can't. The next associate will help you.I had pneumonia for 7 months working this position for one + years. I loved my job though and my s
