Truist

Banks
Hours: Truist is a financial institution that has received mixed reviews from its customers. While some customers have praised the bank's customer service, particularly the exceptional assistance provided by an employee named Kathy, others have expressed disappointment with the bank's policies and lack of understanding towards their unique situations. One customer commended the bank's ATM facilities, describing the surrounding area as "very, very spacious." However, another customer had a negative experience, citing the bank's inability to refund an NSF (non-sufficient funds) fee despite their family's difficult circumstances. This customer strongly advised against banking with Truist, urging others to consider a credit union instead. On a more positive note, a customer shared their experience with a Truist employee named Laura, who helped them close a loan, start a checking account, and open a credit card, describing the process as much easier than dealing with another major bank. Overall, Truist seems to offer a mixed bag of experiences, with some customers appreciating the bank's customer service and facilities, while others have been left frustrated by its rigid policies and lack of flexibility in addressing their individual needs.

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1. St. Cloud, Florida