Mattress Firm Crossroads is dedicated to helping customers achieve their best sleep every night. With highly trained Sleep Experts® who undergo over 200 hours of training, the store offers a complete solution that includes mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, which ensures low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. Reviews highlight excellent customer service, noting that representatives are friendly, knowledgeable, and efficient. Many customers experienced quick and easy transactions, often completing their purchases in under 30 minutes. Staff members take the time to listen to individual needs and provide valuable information without any pressure to buy. The store also offers the benefit of a 120 Night Sleep Trial®, allowing customers to ensure their chosen mattress is the right fit. Customers appreciate the quality and price of the products, with many returning for their second or third purchase. Overall, shoppers have had positive experiences at Mattress Firm Crossroads, recommending the store for its knowledgeable staff and great selection of mattresses and frames.
Wonderful experience! Monika explained all the options clearly, answered every question, and helped us find the ideal mattress within our budget. Excellent customer care. Thank you, Monika!
November 2025
Dave was phenomenal. Extremely knowledgeable and helpful.
November 2025
Angel was extremely helpful and very thorough! He answered all of our questions.
