“I was in the store a few days ago and had the pleasure of speaking with with Janie and Troy. I was waiting on delivery of my new Galaxy S25 Ultra and had questions about transferring data, etc. They were extremely helpful and informative about the phone. They told me that when I received the phone, to come back and they would help me with anything and everything.
I received the phone and called to see if they're working today. They aren't.
I spoke with Julian. He was also extremely kind and knowledgeable. He stated to come in anytime and he would help me with whatever questions I had. He even suggested I make a list, so not to forget and he'd help me along.
I am so happy with the customer service at this T Mobile store.
They have a stellar staff. Kind, knowledgeable, patient, and understanding.
Thank you all. I will recommend T Mobile to everyone!!!!!”
“I had a problem that was going on with my phone and Mike solved it immediately. As I walked in, he greeted me right at the front door with a smile and heard me out before jumping to conclusions unlike those 2 other horrible Franchise stores around this same area. During this entire interaction, I didn’t even realize I was dealing with the manager, I thought I was dealing with one of the sales representatives. I found this out when I wanted to give them recognition to their manager, and he replied that he was the manager. This location will forever have my loyalty and business along with all the recommendations I’m going to refer to this store. Keep up the great work Mike!”
“Thank you ALEX!! For your excellent customer service and care. You took the time to assist me in a few issues I was dealing with and they were solved. Much better experience coming back to the Corporate Store. I would request Alex to help you. Greatly appreciative! ?”
“A young man and young woman helped me today and it was so refreshing to be greeted with knowledgeable, personable and credible salespeople.I am so impressed with the service I was given : There is no other T-mobile I will go too after todays experience”