Wallace Genesis is a trusted dealership serving the Treasure Coast and surrounding communities, including Palm Beach Gardens, Jupiter, Stuart, Palm City, Port St. Lucie, Fort Pierce, Okeechobee, and Vero Beach. They offer a wide selection of luxury vehicles, including new Genesis G70, G80, G90 sedans, and GV70, GV80 SUVs, along with over 400 used cars, trucks, and SUVs. The dealership is known for its friendly and helpful sales and finance teams, who strive to help customers find the right vehicle at the right price. Their factory-trained service and parts department is committed to keeping vehicles running like new. Customers praise the dealership for its excellent service, with many highlighting the professionalism and friendliness of the valet staff, such as Ticaya, Leela, Kristine, Melanie, and Anne. Valet services are timely and efficient, with staff keeping customers informed throughout the process. The service team, especially Kristine, receives high marks for addressing issues quickly and providing updates. One customer appreciated the dealership’s willingness to accommodate an earlier appointment for an oil change and tire repair, describing the experience as positive and stress-free. However, some customers noted challenges with communication, particularly regarding valet service availability and post-purchase follow-up. There were instances of difficulty in getting responses to questions or confirming if valet service was still offered. Despite these concerns, many customers consider Wallace Genesis to be a dealership with a quality brand and excellent support behind it. Overall, Wallace Genesis provides a combination of a wide vehicle selection, competitive prices, and attentive service, making it a preferred choice for luxury vehicle buyers.
