United States Postal Service
Post OfficesHours:
18070 Collins Avenue, Sunny Isles Beach FL 33160 Hours
About United States Postal Service
The United States Postal Service (USPS) at 18070 Collins Ave offers a mix of experiences for its customers. Many reviews highlight a recent positive shift in service, particularly praising employees like Yalanda, Marilyn, and Michael. Yalanda is recognized for her professionalism, kindness, and ability to handle difficult situations with grace, especially in a challenging neighborhood. Customers appreciate her responsiveness and the detailed information she provides about international mail transfers. Marilyn is also noted for her respectful and patient demeanor, making a significant impact on customer satisfaction. However, some reviews reflect past frustrations with service and staff behavior, particularly mentioning unprofessional attitudes from former employees. Despite these issues, recent experiences indicate an improvement in service, with customers reporting quick transactions and polite interactions. The post office is busy, and some suggest that more staff could enhance the efficiency of the location. Overall, the USPS at this branch is evolving, with dedicated employees working hard to create a better environment for customers.
Most Recent Reviews
September 2026
This place is always randomly closed and the hours of operations say otherwise. Is it that hard to have a schedule and follow it.
September 2026
This is the absolute worst branch!!!! Why keep staff who lock the doors during business hours? They take two-hour lunch breaks and close the branch early????? Either replace the staff or close the branch!!!!
August 2026
I’ve never been treated so poorly. The woman working here yelled at me and did not allow me to come in with my service dog. Extremely rude and disrespectful. Go to another location.
More Comments(276)
Nearest USPS Stores
- Sunny Isles Beach, Florida
