Invicta Store at Sawgrass offers a mix of experiences, particularly regarding customer service. Many customers love the wide selection of watches and appreciate the helpful, knowledgeable staff. One reviewer mentioned an excellent experience with a staff member who was patient and provided good suggestions that fit their style and budget. Another customer expressed excitement about returning to the store for additional purchases, highlighting the quality of the watches. However, not all experiences were positive. One customer faced issues with watch battery services, describing poor customer service, including delays and miscommunication about their watch repairs. This reviewer advised future customers to take pictures of their watches and receipts for better tracking. Overall, Invicta Store at Sawgrass has a strong selection of watches and commendable staff, but experiences can vary, especially concerning watch servicing. Customers are encouraged to explore the store for both watches and accessories while being prepared for potential service challenges.
Me and my friend went in thinking we weren't going to buy anything, but they have a huge variety of watches for men and women including watch necklaces and rings (which i bought). Moises was the young man who helped me out, he was very kind and informative.
November 2025
Customer service was wonderful. The person who helped us out was Moises and he was very informative about his watch game. Will definitely be back for christmas.
November 2025
Bought 2 watches here today, I had sara take care of me, she gave great customer service and helped me alot pick out the right watch, definately recommend.
