Metro by T-Mobile at 3808 N University Dr is highly praised for its exceptional service and friendly atmosphere, especially under the management of Mr. Naser. Customers appreciate his professionalism, understanding, and willingness to help with any issues. Many describe him as an amazing person who speaks several languages and goes above and beyond to ensure satisfaction. The store is known for its quick and effective solutions, with one customer noting how Mr. Naser saved them time and money by fixing their phone. Visitors consistently mention the respectful treatment they receive, making it a welcoming place for everyone. Overall, this location is recommended for its unbeatable prepaid plans and outstanding customer service.
I came in with Gabriel and Rebecca! Gabriel went above and beyond to help me even when the store was closed!! He stayed with me up until he knew that I was ready to go with my plan fully set up and I appreciate it so much. 10000/10 customer service and his puppy was so cute! Thank you!!!
February 2026
Been coming to this location for awhile & the customer service always awesome the gentleman that helped me today is Sushil very nice & helpful even though we waited for about 35 minutes it was worth the wait considering they always know what to do when it comes to customers service & solving customers issues thank you... read full comment
January 2026
Awesome here the workers are very patient with you and helpful until the job gets done