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“A USPS Location That Truly Deserves 5 Stars
I typically never write reviews, but this USPS location absolutely earned it. As someone who runs an e-commerce business and ships packages almost daily, I’ve been to more post offices than I can count and I can confidently say this one stands out in the best way possible.
The staff here are incredibly knowledgeable, efficient, and quick. They clearly know what they’re doing and keep the line moving, even during busy hours. But what really makes this place different is how nice and helpful everyone is. That kind of service is rare at a USPS, and it makes a huge difference when you’re here all the time.
If you rely on USPS for business or just need to drop something off, this location is a gem. I’m grateful to have them in my neighborhood”
“Nathalie helped me with my immigration process very efficiently, I loved her service and I absolutely recommend her to anyone who needs to do an immigration procedure, with a lot of experience and empathy, professional and effective to be successful in any case. Thank you for all your help and patience Nathalie, my father will finally have the opportunity to come to the United States. God bless her! ❤️”
“People we need to treat our Postal workers amazing, my Post service is really sweet with me and does a great job , also today i Went for my passport , it was fast easy and painless , I loved the smile and the beautiful way I was treated. I believe this place has done some major good work , if i hqve ever had trouble they will fix it , I have been getting my deliveries from here since 2005 and now 2024 its Spectacular it deserves a review and a re consideration by those who had one bad moment cnnot turn you sour, we are working together.”
“I usually have a good experience here when Ms. Angela is around. One of the most friendliest representatives. Sharlene is just as great, but she retired recently, but they both made and make me want to return to this post office.”
“Had a great experience today! Parking was a bit of a nightmare but the 2 USPS workers were incredibly helpful and kind. Riga, the USPS agent assigned to passports, had me in and out, processed and photo taken in under 10 minutes. I live near a different post office and it’s so nice to find an efficient location, relatively close to me. I didn’t catch the other employee’s name but she was a young woman in her 20’s, and she was incredibly pleasant and friendly as well!”
“This is a great location. The other one on University, across from Ihop is a great one too. Staff is professional and helpful. I may not get everything I want, but they do try to help and will explain why something is not possible and what I need to do to rectify it. I rate on consistency and not just one bad day at the post office.”
“Jose Lopez you forgot something about your visit you didn’t want to wait I ask hold on I’m helping someone,you then threw your package on scale I said no your not gonna do that the police will come ok Ma’Am you were wigs too”
“I’ll preface this by saying I was a little nervous about coming to this location after reading the reviews. However, I needed to mail a pkg. I walked in and was immediately greeted by two employees with big smiles. They were both so kind and helpful. We laughed and talked and it felt like being in my post office in my home town in NY where I know everyone. Seriously, I think people don’t often take the time to write the good review or to praise the ones who genuinely go above and beyond with customer service. These two need to know what a positive difference they’re making! It means so much, thank you!”
“This 5-star review is for Jose. He had made the experience of dropping off my packages for my etsy shop actually bareable. I've dropped off my packages to many other USPS locations some closer to where I live and some farther away and almost 100% of those experiences have either been unwelcoming or have left me feeling stupid for asking simple questions about the tracking on one of my packages that was sent(Miami Gardens location). I honestly feel like Jose should be used as an example for how to interact with the public let alone people conducting business with this establishment. Anyways. This is my favorite USPS location because of him and hopefully he gets recognition for it.”
“I was recommended by a staff member who worked at another post office and to avoid the other ones in the area. Afterwards, I decided to check it out when I was in the Ojus area. The majority of the staff is very friendly. This is now second go-to USPS location (even if it's a little further away) in case my usual one is closed.”
“Came in on 7/18, Jessica was super helpful & made the process easy. Knocked off a point only because there are no pens available to fill out the forms before you get to the counter.”
“I received wonderful service from Kendra. She informed me about something that I was mailing. She was such great help and had a smile on her face while doing so. This is one of the best services I’ve ever received from USPS in general. Monday morning and such great customer service. Thank you Kendra!!!!”
8:30AM - 5PM
3500 S Dixie Hwy, Miami
Post Offices
“Suggest you ignore the 1-star reviews from people who were annoyed that this is a retail post office. The USPS web site could probably be clearer, but that's not this location's fault.The location is a 5-star package center, where you can pick up packages that are being held or couldn't be delivered. In my case, my wife sent a surprise care package that was accidentally marked for being returned to her. Thanks to the efforts of Miss Ross at this location, the package was redirected back to me, much to my wife's delight.Knowing how much this meant to my wife, Miss Ross went above and beyond to give me daily updates until delivery was certain. Hats off to her! ??”
“This review is for Miss Marilyn. What a god send. Tell me about patience, attention to detail, and absolutely going ever extra mile. She even ran me down after finishing my complicated shipping (to APO) because I had forgotten my receipt. She is the definition of what postal workers should strive to be!”
“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”
8:30AM - 2:30PM
1666 79th Street Cswy Ste 300, North Bay Village
Post Offices
“I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.”
“I went to the post office yesterday the 09/06/2024 reason been my mail was return to the post office so went to this branch for information on where exactly it is and I went to the pick up section and the lady that IN that section I didn't get her name she is tall dark with braids :she portrait the best attitude I could ever imagine she is kind she listen to me attentively she seems so knowledgeable I gave her 100%”
“Very good service at this post office..
for those who don’t like this PO go to the Washington ave PO and you will really see horrible service ! And very nasty people that treat you terribly!”
“Very pleased that the person working there was able to take down my info and hold my package which was stuck on a loop because of a badly written address.
Surprised since most post offices have very poor service and lazy employees”
“Every time i visit the ladies and two gentelmans have been very helpful. Courteous and respectful. Thank you for your help and a Happy Easter. Miss Gisele. 03-30-2023.?☝️? ?????❤️”
“I've had mostly good experiences at this location, the place is sometimes understaffed at peak hours, but that's hardly the fault of the employees. If you want to blame anyone, blame our current leaders for cutting funding and trying to dismantle a public service to line their own pockets. A lot of complaints I've been seeing on here are either very petty, to obvious lies, but you know the obvious reason for that is....”
“Yesterday I was looking for my Husband passport and it was shown informed deliveries that it would’ve came yesterday. I spoke to the Carrier. That deliver my mail on yesterday as well and today the Carrier came knocking on my door today great service he found the passport he brought it to my door. My address is 2270 NW. 178th St. I like to give a good report for the carrier deliver the passport. I am a former manager of the post office and I thank God for a carrier like this one they deliver my mail today thank you for your work. Thank you former retiree. Even though you was not the regular, you did a great job. 3/4/2025”
“The website says they close at 5;30pm...
NOT ACCURATE. The sign on the door says 5pm. I ran over here to mail a package and they were closed. Please correct the time.
Thank you”
“Thank you Alexis for providing personalized, expedient customer care! We hope to benefit from your service again, if not, a peer of yours that models their customer service skills after yours!”
“Awesome service. Came in with minutes before close and they took care of me in getting my concealed. Would reccomend to anyone looking for a firearm with out hassle.”
“Honestly, out of all the post offices that I have been, this one is pretty good. I didn’t have to wait in line too long and there’s plenty of parking spaces. I would definitely go here over the nearby buena vista one (usually pretty long wait and hard to find parking )”
“Came into this location today. The reviews nearly scared me away again. But, in I came and guess what?! I was met by the friendliest staff yet again! They were so helpful and kind. They went above and beyond and I was so grateful. Jean, Monae, and Trini… keep shining! It’s not lost on me.”
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“Wow! Such pleasant clerks, super fast service every time.
Today, Jennifer helped me out, and took care of everything so quickly.
By far the best post office in Miami”