Advance Auto Parts provides a decent selection of standard automotive parts, though it may not carry some specific or unconventional items. The team at this location is consistently noted for being very nice, helpful, and like family. Staff members try to help, offering advice and even installing purchased items like wipers. The manager is highlighted for wonderful customer service, extensive mechanical knowledge, and patiently walking customers through repairs. However, some reviews mention that prices are becoming really high and that the quality and knowledge executed can be very poor at best. The experience can vary, being excellent when staff are available to answer all questions.
Mr. Derek L. at N. Monroe Street location was very helpful with helping me resolve a very frustrating issue with getting my battery exchanged.
August 2025
Customer Service is excellent! And 95% of the time they have what you need. The 5% they can order it for you or get from another location.
July 2025
I highly recommend this Location. Great service and Jay was more than helpful and informative. In-N-Out along with my decision-making 10 minutes Tested my battery found me a new one and put it in
This location has great energy—— Wonderful customer service
