Costco Vision Center is part of a massive Costco warehouse known for its vast selection and volume of items. The customer service is frequently described as phenomenal, friendly, helpful, and fast. The optical department receives high praise, with one reviewer noting that a contact lens fitting provided clearer vision than any other place, leading to a strong recommendation. The eye doctors are also noted as being great. However, experiences can be a mixed bag. One reviewer mentioned an additional charge for a late appointment despite external circumstances, which was found to be off-putting. The wider warehouse sometimes faces shortages of popular items like specific foods and water, selling out quickly, though restocking occurs on set days. The tire center is also highlighted, offering very good sale prices that can beat competitors. While there is a note that damage to wheels can occur during service, the process to remedy such problems is handled professionally. Supervisors are commended for handling claims satisfactorily and ensuring repairs are made, fostering trust and future business. The location features self-checkout, aiding in a quick in-and-out experience even when the parking lot is packed.
I went in for contact lens fitting! They did more for me than any other place has ! I can now wear my contacts and see so clearly ! I couldn’t before I went to Costco ! They’re so friendly and helpful ! I highly recommend them !
May 2023
Didn’t like the high pressure on dilation. When I say “no” twice I’m done. Also, it’s annoying and downright rude when customers let their children run wild and disrupt while business is being conducted.
May 2023
Didn’t like the high pressure on dilation. When I say “no” twice I’m done. Also, it’s annoying and downright rude when customers let their children run wild and disrupt while business is being conducted.
