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“I was at the tail end of getting some furniture put together that my wife ordered the last piece was missing a dozen bolts. I came into the store expecting a difficult search for the proper replacements. Daryll one of the employees helped me find the correct ones and checked to make sure the threads and the length were correct. Great experience”
“Awesome communication and customer service. We visited from out of town especially to purchase tung oil made near Tallahassee. They verified inventory after promptly and politely answering the phone. We even learned which aisle to go to! The store was clean and well stocked with interesting and unique merchandise. The expected hardware store staples were there too! Will return anytime we are in the area. Go visit - you will welcome the attention to detail and friendly atmosphere.”
“Miss Lorri was such a blessing! Super helpful helped me and my collegue find what we needed and when it was not in stock searched and ordered the product so we could get on with the work day. She is an absolute gem.”
“Nice folks. I bought a belt and blades from them last week. The belt broke within 30 minutes, called them and without asking to SEE the belt the associate assured me it was my spindle and told me they would not replace the belt. The spindles all turn freely, the blades do not shake, but he knew they were the problem. I won't be back.Edit!Alex and I spoke and a refund was issued. While neither of us is sure why the belt broke, his ability to handle the situation was awesome and professional. His attitude alone warrants me giving my business back to them. Thank you, Alex, for taking the time to be more than fair.”
“Matt was great to work with and provided me a high-end quality landscape edging for our new driveway. Previously, we had a beaten down concrete driveway but with the help of Britt's Dump Service and SiteOne, we now have a beautiful crushed limerock driveway. The edging from OneSite made all the difference. Thanks Matt.”
“After neighbors behind us re-routed their rain run off into our back yard we lost all of our grass and our yard became a standing water pond. Ralph Esposito came out and suggested a dry creek bed as our solution. It's wonderful. Problem is solved. The crew, especially T.J., were great to work with.Very friendly”
“Good products, definitely not an inexpensive store to get materials from, but it's Grainger, and their products are quality so you're getting what you pay for.”
“5 STARS ALL THE WAY! So happy I am that I found Ferguson's for a recent need I had for our business! I called, went there, and EVERYONE was so helpful & friendly! What customer service should be!John & Norman were beyond knowledgeable & helpful! I cant recall the name of the gentleman I spoke with to place my order over the phone, but he was awesome too! Very patient & helpful. Worth the drive across town and I'm definitely a customer for life!Tonya Burke”
“They have enough employees and that's a good thing. Being a contractor for the better part of a decade, Lowe's and Home Depot have both shifted their target audience from independent contractors to home owners. Again, not the end of the world but the days when I could pull my trailer close to enough to the door so the forklift could load a pallet of concrete or drywall on the trailer are long gone. I love the holidays, but I think they kind of overdo it. Obviously it brings a profit or they'd quit doing gimmicks like that. No wonder I can't find an associate when I need one. I do like the handheld devices being implemented. I don't expect every associate to know where everything is at and be knowledgeable on the subject. It's easier for them to show you to the isle and give you the specs on different tools/etc even if that's not their specialty. (B-) Employees are equipped with better tools that help stock and locate items IF management doesn't have them stringing lights in the parking lot. The biggest reason for the B- is that they're trying to transition to a big boss store that happens to have wood. They have basic materials but I can tell they've reduced construction inventory for more room for a few inflatable Santas??♂️”
“Product, customer service, and delivery always quality and on time. This is a family owned business and it shows with personal touches and customer service. Thank you JHD for helping with my Lake House.”
7:30AM - 5PM
2929 Hartsfield Rd, Tallahassee
Hardware Stores
“Brooke is absolutely the best in the business! I am moving to Orlando, and pray that I get the same service there. Brooke always goes above and beyond and always has a perfect customer service attitude! Even when I have to call him 5 times in a row to change my order, he jokes and has fun with me and all his customers! Brooke is the reason I'll never shop anywhere else for HVAC. Gonna miss ya bud. Thanks for everything!”
“New location on North Monroe St, a few blocks south of the previous location. It's a bigger building, so I'd expect some added advantages of shopping here. We found our replacement locks for our newly closed on home.?”
“I deal with this location frequently. Really likeable people and eager to assist! The website is also easy to use just be mindful of the stocking location for lead times.”
“This review is more about Helen at E&E. She is awesome, and I just had to have her help me with ordering some valves. she went above and beyond. She didn't need to, but she did.”
“Very clean aisles and friendly staff. I hadn't been in the store for years because it used to smell so terribly from off-gassing of tires or something, and if I did go in, I would have to wear a mask and run in and out but it was an actual delight”
“The best customer service I've ever had at lowes. My wife knew in advance which range she wanted and the young man in appliances was exceptional! We were in and out in under 15 mins.”
“Good pricing and always friendly, but I have been disappointed by a lack of inventory during some of my busiest days, which I don't know what to attribute to. Soemtimes it's feast or famine.”
“The five-star is overlooking the complete ignorance of young lady stationed at Returns, and is focused on helpful, informed other staff that were able to direct me to the item I was looking for. Sorry, I don't have their names, but a gentleman and a lady got me to the Vigoro 8 ft Plant & Garden Stakes. If management sees this, please inquire, they would know who they are...credit to the two good ??and ?? the one bad?♀️.”
“Home Depot is always a fun place to go for lots and lots of things. Staff is always very helpful and nice. In every Home Depot I’ve visited in a lot of different states.”
“Overall the store deserves 2 stars due to self checkout option and not having more cashiers. Also there seems to be no employees anywhere and most do not have an understanding of the sections that they work but today I gave 4 stars because of Alan in the plumbing section. He is very knowledgeable and has helped countless times. Hopefully he is well compensated because people were lined up for his help.”
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“This ace hardware has everything. I asked about the new Simpson hurricane screws 6 and 4.5 inch orange and black. They didn't have, but immediately ordered four boxes, and matched the home depot store delivery. That means you would have to pay an order them and they would arrive a few days later. Ace will have them in stock around the same price. Excellent costumer attention.”