Hertz Car Rental - Tallahassee - Tennessee Street HLE

Car Rental
Hours: Hertz Car Rental on West Tennessee Street in Tallahassee offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. Many customers report positive experiences, describing excellent service, excellent cars, and an excellent experience overall. Reviewers note that every manager and employee truly cares about each customer, with staff going above and beyond in customer service. The location is described as much better and cleaner than a previous one, and some customers highly recommend it. However, the location faces operational challenges. There is frequently a shortage of staff, sometimes with only one employee working and answering the phone. This leads to long wait times, even for customers with advance reservations, and there is no easy in and out process. While the individual employees are often praised for doing their best and being great, the understaffing results in delays and a lack of friendly faces, which some attribute to overwork. Despite these issues, many customers express satisfaction with the staff's trust and professionalism and state they will return.

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1. Tallahassee, Florida