Import Authority is an automotive repair shop that has provided honest, reliable, and fair-priced service since 1994. The shop has won awards and been named Tallahassee’s Best Automotive Shop. It offers quality, value, and service on a personal level for imported vehicles, though it does not service BMWs. Reviews consistently highlight the shop's professional, courteous, and honest service. Customers describe the staff as friendly, trustworthy, and thorough, often going above and beyond. The mechanics are praised for their skill, creative thinking, and patience, calmly talking customers through every part of a repair. Many note the fantastic customer service, with the team being communicative and ensuring work is resolved quickly and satisfactorily. They are recognized for doing extra work without being asked and for working with customers on affordable repair plans. Customers feel they are not given a run-around and highly recommend the shop as the best in town, worth the cost of labor.
Go for it. Humble and Straight Forward guys. I like them. I think Chip had a hard time explaining me the axile tire key he was looking for, lol :-D
November 2025
Quick, efficient and on point! Always great service and friendly staff! Thanks again Fellas!
October 2025
I took my 2016 Nissan Rogue to Import Auto, West Tharpe St., Tallahassee. Clinton helped us and he was friendly, and professional. Our service visit was resolved quickly and much to our satisfaction. Thanks again Clinton!!!
