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October 2023 by Angelina 32310
These guys are honest, they are upfront with costs and make recommendations for your benefit. Their 80's themed waiting room is comfortable and clean. They helped me with my Subaru and I hope they'll help with my brand new 2007 Tacoma when it goes bad.Services: Steering & suspension repair
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October 2023 by Rita Brown
Import Authority was recommended to me and I so very please with the service I have received. The whole staff is friendly and welcoming. They explain the services needed and will give you their honest opinion on what services you need or do not need. They have earned my trust.Service: General repairs & maintenance
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September 2023 by Mel S.
My daughter goes to school at FSU. We live out of state and have no experience with any of the local shops Import Authority was recommended to us by someone else and we were extremely impressed with the service our daughter received! The shop staff are knowledgeable and honest and treated our daughter very respectfully. I highly, highly recommend Import Authority.
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August 2023 by Mark Jones
Clinton, Chip, and Jacob have taken care of our Toyotas for many years. They are the best at what they do, full stop. I've recommended them to many friends over the years and will continue to do so. Thanks for all your help!
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July 2023 by Eyvonne Macon
They took good care of my vehicle.
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July 2023 by Allen Turnage
Friendly, helpful. Fair price, great service.Twelve stars!
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June 2023 by Sean Dearborn (ShantiDass)
Great work.They did an amazing job on my car. They were hands down some of the most hospitable and gracious guys I have met in a while. My phone died while there and the call was extremely important. They gave me a place to put my phone and use it in a place to plug in my charger how many mechanics places do you know that will do that. I recommend in port authority to anyone.
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May 2023 by Will Geitz
Had some much overdue maintenance performed on our '09 Camry. Clinton, Chip, and Jacob provided excellent service and updates during the repair process. They gave great explanations of what was needed now and the work that could wait a little while. They worked well with me on the timeline that was needed for completion. Being able to drop your car off with confidence in the quality of the work and the integrity of the shop is invaluable. Our family will go nowhere else for our repair needs.Services: Auto engine diagnostic
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April 2023 by Kylie L.
This business is amazing. They fixed my car extremely quick as well as for a fair price. They are extremely kind and even help explain what's wrong if you're unsure. They also will not try to upsell you for something that is not necessary! Extremely kind people and would recommend to everyone!
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February 2023 by Karleisa Rogacheski
I have a Toyota Prius which got the red triangle of death and wouldn't drive. I called Import Authority to see if they worked on Prii and this issue. They said yes and asked if I needed towing services, which I did not. They said the car could sit with them and they'd try to squeeze it in before it'd actual allotted appointment which, was Jan 23 if I recall correctly. I got my car to them by the 13th and I got it back January 19th. Thankfully no issues and they gave me some tips on how to keep my Prius happy. Unfortunately we had to bring the car back because the windows no longer moved automatically and the clock kept changing times. We knew that the car just needed a charge more so they said to bring it back and they double check the battery. I left it again with them and shortly after, they called back and asked who replaced the 12V battery. It was the Toyota dealership in town. They said they missed it not being fully connected and everything was good! Got my car back the next day and everything has been running smoothly and normally. It was about $105 for them to run the tests and check out my car, plus reconnecting the battery. I'll definitely be back for future maintenance and recommend fellow Toyota hybrid owners to check them out!
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February 2023 by Tonia Granger
Fair price, excellent customer service. Clint is great, very knowledgeableService: Engine repair
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January 2023 by Maureen M Townsend
Traveling out of state and a local business recommended to call them. Clint was very helpful, diagnosed the issues made recommendations as it couldn't be serviced right away. Great business practice, friendly and accommodating. We will be back.
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December 2022 by Saira Anderson
Came back into town for the Holidays and these folks gave me a second opinion on my shocks. Honest, Fair and WONDERFUL team.
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December 2022 by Michael A.
Currently there are 2 vehicles parked in my garage. One is a 2006 Hummer and a 2003 Ford 150 Harley Davidson. They have over 525,000 combined miles on them! Import Authority has kept them breathing and operating much longer than I expected. I have only let one mechanic, Mike, work on my vehicles from oil changes to replacing the clutch and front end work.They are honest, respectful and serious about their work!I know everyone in the office, as well as the owner Warren who is in the office occasionally! Hands down COMPLETELY honest and reputable!!!! One hundred percent!!A 5++++ ABSOLUTELY!!
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December 2022 by JH MTG
I've been going here for many years. These folks are great. Even though they are very busy, they always give helpful advice and give accurate information as to when they can get to my car, which is very useful in planning. I've taken many old Mercedes, Honda Accord, Nissan Murano, Toyota pickup, along with other family cars. I've always been happy with their work.
