MyEyeDr. is a trusted community vision health care provider offering eye exams and a selection of eyewear. Reviews note that the staff is always nice, patient, helpful, and does their absolute best to assist. The exam process is described as smooth, straightforward, quick, and thorough, with good communication. Many customers report a great experience with exceptional and awesome service that makes them comfortable and confident, leading them to highly recommend the business as their go-to place. However, some operational challenges are mentioned. Wait times can be extensive, often 25-30 minutes even with an appointment. The store is very busy and could benefit from more staff. While in-store service is fine, contacting the store by phone is reportedly difficult, with calls going unanswered. There can also be issues with the online order system and checking out, including problems processing insurance which can prolong the process and result in surprise billing. Customers advise being mindful of checking your own insurance information beforehand.
I was in Tallahassee for work and lost one my contacts. I called Eric and as I was a patient at another office and my prescription was still vaild, Eric was able to replace my lenses. Thank you, Eric!!
June 2026
Friendly and very helpful physician explained everything the overall visit was very smooth
May 2026
The staff here is so kind and helpful! Thank you so much Amery for your time with selecting glasses, you are so helpful and gave the best advice. I will keep coming back and I do recommend this eyedr
