MyEyeDr. is a trusted community vision health care provider offering eye exams and a selection of eyewear. Reviews note that the staff is always nice, patient, helpful, and does their absolute best to assist. The exam process is described as smooth, straightforward, quick, and thorough, with good communication. Many customers report a great experience with exceptional and awesome service that makes them comfortable and confident, leading them to highly recommend the business as their go-to place.
However, some operational challenges are mentioned. Wait times can be extensive, often 25-30 minutes even with an appointment. The store is very busy and could benefit from more staff. While in-store service is fine, contacting the store by phone is reportedly difficult, with calls going unanswered. There can also be issues with the online order system and checking out, including problems processing insurance which can prolong the process and result in surprise billing. Customers advise being mindful of checking your own insurance information beforehand.
The staff were very professional and polite. From the check in through the exam process the experience was great. Eric assisted me with selecting my new glasses and reviewed all of my options making the experience seemless.
September 2026
Outstanding very pleased with our staff, very helpful and assisting..!!
September 2026
Mr. Eric was great! Great experience and great customer service.
