Old Navy in Tallahassee, FL, offers a wide range of clothing for the entire family, including trendy maternity wear, stylish options for women, men, and kids. Customers can find everything from casual basics to seasonal must-haves, with the added convenience of online shopping and in-store pickup. The store meets expectations typical of Old Navy, but what sets it apart is the excellent customer service provided by friendly employees. The “order online, pick up in store” experience is notably efficient, with quick preparation times. Shoppers appreciate the good selection of items, although there is a desire for longer length options in-store. The location is praised for its accessibility and pleasant atmosphere, making it a great spot for holiday shopping. While some customers noted that the quality of certain items, like fleece sleepwear, could be better, the overall experience and management team receive high marks, contributing to a smooth and enjoyable shopping experience.
Clean store, but I wasn't allowed to use the fast cash I was sent for signing up for emails. I was told I had to wait until the next month. Could use more plus size clothing options in store.
August 2025
Love this store! Erin helped us and we got excellent customer service from her! She will definitely be sought out next time I come in. Give that girl a raise!
July 2025
Staff are friendly but line is always long. Last few times staff members tried to move line quicker. Store is stocked well.
