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“The customer service is always friendly, knowledgeable and efficient. The staff at the Village Square location are particularly helpful and have gone above and beyond for me in the past. They make UPS look good!”
“Prompt, efficient and friendly service! Best shipping location in town and the usual male and female staff at the counter always appear to be dedicated to delivering superior service. I no longer make price comparisons with FedEx and USPS because this location provides the overall best value.”
“I’m giving a shout out to the best employee I’ve ever encountered @ a ups. James is the sweetest employee. So welcoming. So polite. Always ready to help you. Very Professional.”
“The staff at the UPS on Mahan are always super efficient and friendly! I am in and out within a few minutes and staff are always super friendly, knowledgeable and helpful!”
8:30AM - 6:30PM
1700 N Monroe St Ste 11, Tallahassee
Shipping Centers
“The gentleman and who I presume to be his son working today were extremely patient and helpful. They promptly printed my shipping label and handled my unwieldy return despite my not having completely taped it before arriving. Very courteous and professional service. Thank you!”
“Trey greeted me with smile and was very helpful in showing me how to place my print order. He is very knowledgeable! When picking up the order the next day Nikki went above and beyond and made sure I was completely satisfied with my ordered. Thank you to both Trey & Nikki for your exceptional customer service.”
“I was given a date/time frame and it was spot on. Received a courtesy call of arrival and package was delivered in excellent condition. The two gentleman were quick and courteous, you couldn't ask for a better service.”
“Always a great experience! The staff here are incredibly nice, patient, and consistently provide top-tier customer service. This is the only UPS Store I choose to do business with!
Friendly note to fellow customers: as a frequent visitor, it really helps the line move smoothly when everyone has their return codes ready before walking in. It makes the experience better for all of us!”
“Amazing staff. True professionals. I have been going to them for the past few years. They dont rush you into things. They hear you out and help you in anyway they can. Glad to have them in southwood!!”
Open 24 hours
299 W Call St, Tallahassee
Shipping Centers
“I had a few orders to ship out and so I searched for A Fed Ex , since about 60% of my packages had a Fed Ex shipping label...instead of a "Fed Ex", It was actually this place called " Pak Mail". Upon entering, I was super hyped to discover this place processed Fed Ex, UPS orders as well as USPS. I usually had to make a trip to each place but this awesome place is now my new one stop shipping shop. No wait time, no lines, girl at the desk was nice and helpful. Great experience overall. DEFINITELY RECOMMEND! A++ ???”
“Second time placing an order; the process was quick and easy. The order was completed according to my specifications. I am pleased with the final products, and everyone loved them as well.”
8AM - 6:30PM
2020 W Pensacola St Ste 210, Tallahassee
Shipping Centers
“I didn't go with the printed barcode. I didn't even have a network to send it to them via email to get it printed. I was given an access to their Internet and that solved my problem.”
“Fletcher was incredibly helpful and kind! I came in needing invitations printed and had such a great experience. The entire staff was friendly and supportive, making the process easy from start to finish. My invitations turned out amazing!”
“I’ve been to this North Monroe location 3x ask for different reasons and every time, the staff has been so friendly and helpful. Courtney was a life line while I was figuring out shipping items for my job and made a hectic situation go smoothly”
“I had A return package and my printer stopped working. I called Pak-Mail and asked if I can put return label on usb ? Was told as long as it is A PDF file. Next day I was in and out of Pak-Mail within 1 or 2 minutes. They even put the part of label that goes inside the package, didn't have to say anything. It's A good feeling when things go smooth like this. Thank you Pak-Mail.”
“The staff was very professional/nice!
Helped me and friends deliver a packages over seas .
The person there was not sure about shipment address so they called the manger and everything was explained to me , manger really knows about packages being send to my son in the Navy!
I was very happy with this store staff and Manger…God Bless”
“Staff was friendly and helpful. I needed a certain size box and they were able to provide. Boxed my item, put a label on it, and the receiver had the package the day that FedEx said it would arrive there. FANTASTIC!”
“Travis was incredibly kind and helpful throughout my visit. Even though he had a long line of customers, he moved everyone through quickly and efficiently without making anyone feel rushed. He stayed friendly and professional the entire time. Great service!”
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“I love this store because it’s open so early and the manager Brittany, is always chipper and friendly no matter the time of day! Very easy to get in and out quickly!”