Outstanding customer service! Eileen was very professional and diligent. It was a blessing working with her and we're looking forward to doing business with Truist
June 2022
Put a block on my card without notifying me. I called them to remove it. They cant. Now i need to call out of work in the morning so i can personally walk into a Truist and ask for a temporary card so that I can use the funds i foolishly put in their hands. Thank you so much.
March 2022
Truist is terrible, statements are incorrect, 45 minute waits for customer service. If you have a choice go somewhere else.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.